Symanthia Walker
Mississauga,ON
Summary
Motivated HR Manager with background overseeing HR policies and procedures while supervising department staff. Expert at directing wide-ranging human resources responsibilities by tackling, prioritizing and delegating tasks to staff. Focus on remaining competitive among industry companies by creating desirable culture and programs.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Life Insurance Agent
World Financial Group Wfg
02.2023 - Current
- Maintained high standards of customer service by building relationships with clients.
- Analyzed customers' financial situations to recommend appropriate life insurance policies.
- Cultivated customer relationships to provide customized life insurance solutions tailored to individual needs.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
HR Manager / Health & Safety Officer
Self-employeed
05.2022 - Current
- Guided leaders and employees on company policies, programs, benefits and salary administration.
- Utilized compliance tools, corrective actions and identification of deficiencies to mitigate audit risks.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Oversaw legal compliance with federal, state and local laws and regulations in addition to compliance with company policies and procedures.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
Operations Manager
Conview Company Inc.
05.2016 - 04.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Developed systems and procedures to improve operational quality and team efficiency.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
Education
Master of Arts - Education
Mount Saint Mary's College & Seminary
Emmitsburg, MDSkills
- Performance Management
- Company Policies
- New Employee Orientation
- HR Processes
- HR Legal Compliance
- Staff Management
- Employee Onboarding
- Risk Management
- Performance Assessment
- Recruitment
- Employee Handbook Development
- Human Resources Operations
- Recruitment and Hiring
- Training Development
- Personnel Recruitment
- Workforce Improvements
- Regulatory Compliance
- Compliance
Languages
English
Full Professional
Certification
- Licensed Life Insurance Agent - 2023
Workplace Health & Safety
Create workplace Health and Safety compliance manual along with all policies and procedures.
Create workplace handbook/manual from scratch.
Digitalize HR department and H&S program.
Timeline
Life Insurance Agent
World Financial Group Wfg
02.2023 - Current
HR Manager / Health & Safety Officer
Self-employeed
05.2022 - Current
Operations Manager
Conview Company Inc.
05.2016 - 04.2022
Master of Arts - Education
Mount Saint Mary's College & Seminary
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