Summary
Overview
Work History
Education
Skills
Timeline
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Sylwester Dudek

Summary

Proactive Manager with history of successfully managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities while adapting in changing environments.

Overview

9
9
years of professional experience

Work History

Assistant General Manager

Hudsons Bay Inc
11.2022 - 04.2024
  • Motivated, trained, and disciplined employees to maximize performance.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Collaborated with other department managers on cross-functional projects, fostering a cooperative atmosphere that drove overall organizational success.

Store Leader /General Manager

Harry Rosen Menswear
08.2015 - 06.2021
  • Optimized staff performance through regular evaluations, coaching sessions, and goal-setting initiatives.
  • Worked closely with district managers and corporate leaders on strategic planning initiatives and implemented action plans.
  • Reduced shrinkage levels through diligent monitoring, staff education, and improved security measures.
  • Coached staff to leverage upselling and cross-selling opportunities, driving consistent sales by cultivating competitive and results-driven culture.
  • Established open communication channels with employees to encourage feedback sharing and improve team dynamics.
  • Involved associates in decision-making processes to empower team and drive continued successes.
  • Developed strong customer relationships by delivering exceptional service and personalized attention.
  • Educated and trained staff to equip with knowledge about products, customer service and store policies.
  • Arranged and organized staff work schedules to guarantee proper coverage for peak business hours.

Education

High School Diploma -

Kildonan-East Collegiate
Winnipeg, MB

Red Seal Culinary Arts

Red River College of Applied Arts, Science And Technology
Winnipeg, MB

Skills

  • Staff Management
  • Staff hiring
  • Operations Management
  • Staff Development
  • Employee Scheduling
  • Customer Relationship Management (CRM)
  • Customer Retention
  • Staff training/development
  • Schedule Management

Timeline

Assistant General Manager

Hudsons Bay Inc
11.2022 - 04.2024

Store Leader /General Manager

Harry Rosen Menswear
08.2015 - 06.2021

High School Diploma -

Kildonan-East Collegiate

Red Seal Culinary Arts

Red River College of Applied Arts, Science And Technology

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Sylwester Dudek