Sylvie Robins

Callander,ON

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Adept at solving immediate and long-term problems Prompt and dependable with a very steady work history.

Overview

years of professional experience

Certification

Work History

Owner / Operator / Stylist

Essence of Beauty

01.1996 - Current

Consulted with customers to assess needs and propose optimal solutions whilst maintaining efficient and friendly customer service.
Adapted teaching methods and instructions to meet students' varying needs, abilities, and interests
Managed, trained and motivated employees to perform daily business functions.
Observed and evaluated students' work to determine progress and made suggestions for improvement
Integrated customer feedback to enhance and improve long-term product / service development
Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
Monitored market conditions to set accurate product pricing and take advantage of emerging trends.

Education

No Degree - Hairdressing

Modern Hairstyling School

North Bay, ON

Skills

Business Planning
Staff Management
Coaching and Mentoring
Verbal and Written Communication

Client Service
Team Oversight
Business Administration
Hiring and Staffing