Sylvie Lafortune Black
London,ON
Summary
Overnight Assistant Manager at Wal-Mart with knowledge in workforce development and operational efficiency. Demonstrated success in staff scheduling and safety compliance, leading to enhanced team performance and improved store presentation. Utilized effective procedures to ensure stocking and store presentation ready to meet customer service standards. Reliable leader dedicated to achieving excellence in all operations.
Overview
8
8
years of professional experience
Work History
Overnight Assistant Manager
Wal-Mart
London, Ontario
10.2017 - Current
- Supervised overnight operations to ensure efficient store functionality.
- Trained and mentored team members on customer service standards.
- Ensured compliance with safety and security protocols during night shifts.
- Implemented operational procedures to streamline overnight workflows.
- Monitored employee performance, providing constructive feedback for improvement.
- Coordinated cleaning and maintenance tasks to enhance store presentation.
- Scheduled staff shifts based on business needs, maintaining optimal coverage.
- Performed opening and closing procedures
Education
Assistant Manager Training
Walmart Acadamy
London, ON05-2025
Department Manager 101
Walmart Acadamy
London, ON03-2019
Skills
- Workforce development
- Shelf restocking
- Task delegation
- Reliability
- Team dynamics
- Staff scheduling and coordination
- Safety compliance
- Operational procedures
Timeline
Overnight Assistant Manager
Wal-Mart
10.2017 - Current
Assistant Manager Training
Walmart Acadamy
Department Manager 101
Walmart Acadamy