Summary
Work History
Education
Skills
Languages
Timeline
Generic

Sylvie Brabant

Cornwall,ON

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Work History

Retail Sales Associate

Carter's OshKosh
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.

Retail Sales Associate Cashier

Shoppers Drug Mart
  • Increased customer satisfaction by providing exceptional service and addressing shopper inquiries.
  • Maintained a clean and organized store environment, contributing to a positive customer experience.
  • Handled high volume transactions during peak periods without compromising service quality or accuracy.
  • Streamlined checkout process for customers, reducing wait times and enhancing overall shopping experience.

Retail Worker

Sport Chek
  • Trained and developed new employees for ease of transition into team.
  • Answered questions about store policies and addressed customer concerns.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.

Retail Sales Associate

Mexicana
  • Increased sales revenue through effective product recommendations tailored to individual customers.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Managed cash register after end of shift to balance and record accurate transactions.

Education

High School Diploma -

École Secondaire Catholique La Citadelle
Cornwall, ON
06.1993

Skills

  • Money Handling
  • Customer Service
  • Regulatory Compliance
  • Display Setup
  • Sales trends
  • Transaction Processing
  • Stocking and Receiving
  • Fluent in french and English
  • Customer Assistance
  • Phone Etiquette

Languages

English
Native or Bilingual
French
Native or Bilingual

Timeline

Retail Sales Associate

Carter's OshKosh

Retail Sales Associate Cashier

Shoppers Drug Mart

Retail Worker

Sport Chek

Retail Sales Associate

Mexicana

High School Diploma -

École Secondaire Catholique La Citadelle
Sylvie Brabant