Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Sylvie Alexandris

North Vancouver,BC

Summary

Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

12
12
years of professional experience

Work History

Inside Sales Representative

Westpoint Sales Inc.
Vancouver, British Columbia
01.2017 - Current
  • Increased in-house sales of sell products through product knowledge and fast, efficient services year after year.
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Performed administrative tasks such as filing paperwork, updating databases and generating reports.
  • Developed strong relationships with customers by providing personalized assistance and support.
  • Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.
  • Developed strong customer relationships to encourage repeat business.

Insurance Agent

Westland Insurance Inc.
North Vancouver, British Columbia
08.2012 - 12.2016
  • Assessed customer risk levels and recommended appropriate coverage options.
  • Provided customers with information regarding plan features, pricing, and availability.
  • Educated customers on the importance of maintaining adequate insurance coverage.
  • Ensured compliance with applicable laws, regulations, and company policies while selling insurance products.
  • Maintained accurate records of all insurance transactions using computer software systems.
  • Participated in continuing education courses to stay current on industry trends and changes in regulations.
  • Advised customers on the best ways to minimize risks associated with their assets.

Education

Bachelor of Arts - Painting And Drawing

Emily Carr Collage of Art
Vancouver, BC
04-1999

Skills

  • Relationship Building
  • Customer Service
  • Email and Phone Etiquette
  • Relationship Development
  • Lead Generation
  • Product Knowledge
  • Revenue Growth
  • Customer Relationship Management
  • Exceptional customer service
  • Sales expertise
  • Upselling and Cross Selling
  • Order Management
  • Payment Processing
  • Customer Relationship Building
  • Dependable

Affiliations

- Fine art painter and private sales
- Leader of a women's recovery program (West Vancouver)
- Yoga
- Hiking

Timeline

Inside Sales Representative

Westpoint Sales Inc.
01.2017 - Current

Insurance Agent

Westland Insurance Inc.
08.2012 - 12.2016

Bachelor of Arts - Painting And Drawing

Emily Carr Collage of Art

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Sylvie Alexandris