SYLVIA BIRAGO BOAKYE
North York
Summary
Goal-oriented finance professional with experience working in the banking and consulting sector. I am adept at problem-solving and financial analysis and currently seeking opportunities to pursue a career in Finance.
Overview
4
4
years of professional experience
Work History
Finance Associate
Standard Chartered Bank
01.2020 - 07.2022
- Analyzed quarterly financial reports outlining financial data to assist management with making strategic decisions
- Supported with bank reconciliation and investigating payment queries over phone and email
- Completed comprehensive portfolio reviews to reassess objectives and projected portfolio performance
- Collaborated with technology and commercial business units to develop compelling business cases
- Executed reconciliations on both local and international interconnect accounts.
Customer Service Representative
Standard Chartered Bank
06.2019 - 12.2019
- Delivered outstanding customer service and financial advice to customers purchasing bank products, presented appropriate credit solutions to customer
- Opened an end-to-end bank account for clients
- Assisted operations officer in performing tick back on teller vouchers
- Monitored client performance to achieve daily targets.
Research Lead
Central University
01.2019 - 05.2019
- Analysed the relationship effect of bank specific independent variable (capital adequacy, deposit, and asset quality) and macroeconomic variables (inflation and exchange rate) on bank performance in Ghana
- Created a regression analysis to test the relationship of bank performance and real sector growth with bank specific and macroeconomic variables.
Intern
Standard Chartered Bank
06.2018 - 08.2018
- Delivered outstanding customer service and financial advice to customers purchasing bank products, presented appropriate credit solutions to customers
- Opened an end-to-end bank account for clients
- Achieved monthly promotional targets of bank’s products and services
- Drove bank's mobile banking app by engaging clients and non-clients.
Education
Graduate Certificate - Financial Compliance Administration
Seneca College
Toronto, ON09.2024
Bachelor of Science - Business Administration ,Banking And Finance
Central University
Accra, Ghana05.2019
Skills
- SKILLS & INTERESTS
- Photography
- Critical thinking
- Problem solving
- Microsoft Word, Excel, and PowerPoint
Timeline
Finance Associate
Standard Chartered Bank
01.2020 - 07.2022
Customer Service Representative
Standard Chartered Bank
06.2019 - 12.2019
Research Lead
Central University
01.2019 - 05.2019
Intern
Standard Chartered Bank
06.2018 - 08.2018
Graduate Certificate - Financial Compliance Administration
Seneca College
Bachelor of Science - Business Administration ,Banking And Finance
Central University
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