Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Sylvia Yang

Surrey,BC

Summary

Results-driven educational leader with strong background in developing and implementing successful school programs. Skilled in team collaboration, curriculum development, and fostering positive student outcomes. Known for adaptability, effective communication, and ability to inspire and lead staff toward achieving collective goals. Proficient in conflict resolution, project management, and enhancing overall educational experience.

Experienced with clinic operations management, team leadership, and patient care.

Overview

22
22
years of professional experience

Work History

Clinic Manager

Good Shepherd Medical Centre
06.2022 - Current
  • Hired, trained and supervised employees to maintain team of high performers.
  • Created and implemented policies to improve operational efficiency and patient care quality.
  • Scheduling, patient flow, managing patient records, and ensuring compliance with regulations.
  • Streamlined clinic operations by implementing efficient scheduling and appointment systems.
  • Collaborating with healthcare providers, monitoring patient satisfaction, and implementing quality improvement plans.

GMBA Program Manager

Yonsei University
10.2009 - 10.2021
  • Developed and managed the overall program curriculum, including course offerings, teaching methods, and assessment strategies.
  • Provided guidance and support to students, addressing their academic and professional needs, and working to improve student retention rates.
  • Involved in admissions processes, including reviewing applications, conducting interviews, and ensuring the quality and diversity of the student body.
  • Oversaw multiple projects within the program, ensuring they are inter-dependent and work towards the overall program objectives.
  • Tracked program performance, analyzing data, and providing regular reports on progress and outcomes.

Administrative Assistant

Korean Counseling Association
08.2004 - 03.2006
  • Organized conferences, seminars and workshops
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.


Counselor-in-Training

Yonsei University Counseling Center
01.2003 - 08.2004
  • Worked with students, providing support for a range of mental health and well-being concerns, including anxiety, depression, relationship issues, and more.
  • Enrolled in advanced training programs and receive regular individual and group supervision from experienced, licensed counselors.

Education

Master of Arts - Counseling Psychology

Yonsei University
Seoul, Korea

Bachelor of Arts - Psychology

University of British Columbia
Vancouver

Skills

  • Proven ability to work well both independently and as a team member
  • Self-motivated, hard working, quick learner, analytical, achievement-oriented, responsible, reliable, flexible
  • Exceptional communication and organizational skills
  • Flexible and adaptable
  • Interpersonal skills
  • Behavior monitoring
  • Fluent in both English and Korean

Languages

English
Korean

Timeline

Clinic Manager

Good Shepherd Medical Centre
06.2022 - Current

GMBA Program Manager

Yonsei University
10.2009 - 10.2021

Administrative Assistant

Korean Counseling Association
08.2004 - 03.2006

Counselor-in-Training

Yonsei University Counseling Center
01.2003 - 08.2004

Master of Arts - Counseling Psychology

Yonsei University

Bachelor of Arts - Psychology

University of British Columbia

Similar Profiles

CREATE PROFILE
Sylvia Yang