Sylvia Turcotte
Haileybury,ON
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Overview
14
14
years of professional experience
Work History
Receptionist
Biomorphs Tattoo
07.2016 - 08.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Computer Graphic Designer
Biomorphs Tattoo
07.2016 - 08.2024
- Refined existing design assets based on client feedback or changing requirements, ensuring optimal performance and user satisfaction.
- Improved project management efficiency by implementing agile methodologies within the creative team environment.
- Delivered slicks, brochures, internal communications and other graphic design projects.
Business Owner
Biomorphs Tattoo
07.2016 - 08.2024
- Established strong and personal customer relationships through excellent communication and attentive service.
- Strong management skills.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered. Outstanding google and social media reviews.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Computer Graphic Artist
333 Half Evil Tattoo
03.2010 - 08.2016
- Established cohesive branding across multiple platforms by designing consistent visual assets for print collateral, web content, and social media channels.
- Increased website engagement through the development of eye-catching visuals and interactive elements.
Artist
333 Half Evil Tattoo
03.2010 - 07.2016
- Designed custom artwork for clients, meeting their creative vision and ensuring satisfaction with the final product.
- Utilized social media platforms proactively to promote personal brand awareness while engaging with potential clients or collaborators regularly.
- Made use of materials, such as ink, watercolors, charcoal, oil, computer software, paints, and pencils to complete unique piece for customers.
- Contributed to creative process through original ideas and inspiration.
Education
Certificate of Technical Studies - Body Modification, Tattooing
Blood Born Pathogens Training
City Of Saskatoon. Sk.06.2009
Certificate of Completion - Tattoo Artist Training
Apprenticeship
Corner Tattoo Winnipeg, Mb09.2008
Certificate of Technical Studies - Body Modification
Body Modification Technician
City Of Winnipeg09.2006
High School Diploma -
Sexsmith Secondary School
Sexsmith, AB06.2000
Skills
Organization skills
- Time Management
- Telephone skills
- Data Entry
- Teamwork and Cooperation
- Excellent team player
- Client Relationships
- Social Media Promotion
- Photo editing
- Networking skills
- Business Management
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Receptionist
Biomorphs Tattoo
07.2016 - 08.2024
Computer Graphic Designer
Biomorphs Tattoo
07.2016 - 08.2024
Business Owner
Biomorphs Tattoo
07.2016 - 08.2024
Computer Graphic Artist
333 Half Evil Tattoo
03.2010 - 08.2016
Artist
333 Half Evil Tattoo
03.2010 - 07.2016
Certificate of Technical Studies - Body Modification, Tattooing
Blood Born Pathogens Training
Certificate of Completion - Tattoo Artist Training
Apprenticeship
Certificate of Technical Studies - Body Modification
Body Modification Technician
High School Diploma -
Sexsmith Secondary School