Sylvia Nixon
Cavan,Canada
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
22
22
years of professional experience
Work History
Dental Assistant
Peterborough Family Dentistry
Peterborough, Ontario
08.2023 - Current
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Maintained a neat, clean and organized environment throughout the office.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
Medical Assistant- Vascular Surgery
Peterborough ON
Peterborough, Canada
01.2022 - 08.2023
- Managed patient records using electronic health record systems.
- Prepared examination rooms and ensured proper sterilization of instruments.
- Provided patient education on treatment plans and medications.
- Supported billing processes by verifying insurance information accurately.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Lab Technician
Oral Surgeons office
Peterborough, Canada
01.2020 - 12.2021
- (1-year contract position)
- Prepared surgical instruments for oral procedures and maintained cleanliness standards.
- Assisted in patient preparation and monitored vital signs during operations.
- Sterilized tools using autoclaves and adhered to safety protocols consistently.
- Collaborated with oral surgeons to facilitate smooth workflow during surgeries.
- Documented patient information accurately in electronic health records systems.
Medical Assistant: General Surgery
Oshawa Clinic (Taunton Surgical Centre)
Oshawa, Canada
01.2010 - 01.2020
- Coordinated scheduling for on-call, operating, and endoscopy rooms supporting eight surgeons.
- Managed meetings and communications to address surgeon concerns efficiently.
- Scheduled patient appointments and surgeries while applying medical terminology accurately.
- Handled referrals, answered phones, and entered documentation into electronic systems.
- Ensured cleanliness of surgical equipment and processed physician orders accurately.
- Utilized Practice Solutions Electronic System, Epic, Microsoft Word, and Excel for administrative tasks.
- Served as Secretary Floater across multiple departments including OB/GYN, Family Practice, and Cardiology.
- Demonstrated strong multitasking abilities while maintaining high standards of service.
Medical Laboratory Technician
Taunton Laboratory
Oshawa, Canada
01.2009 - 01.2010
- Developed and applied phlebotomy skills across all age groups, from infants to adults.
- Sorted specimens and processed patient data through effective computer use.
- Utilized medical terminology for accurate documentation and communication.
- Conducted urinalysis and prepared blood smears for drug studies.
- Centrifuged specimens and performed blood cultures efficiently.
- Managed inventory of medical supplies to ensure readiness.
- Executed 12-lead electrocardiograms, pulmonary function testing, Holter monitoring, and stress tests.
Medical Laboratory Technician
Gamma Dynacare Laboratories
Oshawa, Canada
01.2009 - 12.2009
- Served as co-op student, supervised venipuncture, pouring off urine, labeling specimens, centrifuging specimens, and computer use.
Supervisor
Greenwood Mushroom Farm
Pickering, Canada
01.2006 - 12.2008
- Handled supervision of 40 harvesters and 8 packers.
- Served as a Team Leader in packing room.
- Performed customer service, front office sales, answering phones, and inventory.
Summer Student
Ministry of Finance- Revenue Operations and Client Services
Oshawa, Canada
01.2004 - 12.2004
- Branch in the mail processing room: sorting mail, pickup and delivery of mail, answering phones.
Education
IV Administration Certification -
Springfield College
Brampton, ON01.2020
Sterile Processing Certification -
Durham College
Oshawa, ON01.2020
Medical Laboratory Technician/Assistant Diploma -
Trillium College
Oshawa, ON01.2009
Medical Administration/ Microsoft Word and Excel Certificate -
Durham College
Oshawa, ON01.2007
OSSD -
Courtice Secondary School
Courtice, ON01.2002
Skills
- Chair-side assistance
- X-ray imaging
- Sterilization techniques
- Electronic health records
- Medical terminology
- Appointment scheduling
- Team collaboration
- Attention to detail
- Problem solving
- Effective communication
- Office administration
- EMR systems expertise (Epic, Practice Solutions, Acuro, Cleardent)
- Office management
Volunteer Experience
- Volunteer, Emergency Room Department, Bowmanville, ON
- Health and safety Committee, Oshawa Clinic
References
References available upon request.
Timeline
Dental Assistant
Peterborough Family Dentistry
08.2023 - Current
Medical Assistant- Vascular Surgery
Peterborough ON
01.2022 - 08.2023
Lab Technician
Oral Surgeons office
01.2020 - 12.2021
Medical Assistant: General Surgery
Oshawa Clinic (Taunton Surgical Centre)
01.2010 - 01.2020
Medical Laboratory Technician
Taunton Laboratory
01.2009 - 01.2010
Medical Laboratory Technician
Gamma Dynacare Laboratories
01.2009 - 12.2009
Supervisor
Greenwood Mushroom Farm
01.2006 - 12.2008
Summer Student
Ministry of Finance- Revenue Operations and Client Services
01.2004 - 12.2004
IV Administration Certification -
Springfield College
Sterile Processing Certification -
Durham College
Medical Laboratory Technician/Assistant Diploma -
Trillium College
Medical Administration/ Microsoft Word and Excel Certificate -
Durham College
OSSD -
Courtice Secondary School
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