Sylvia Nguyen
San Jose
Summary
Project manager with extensive experience at JLL, specializing in budget oversight and contract negotiation. Demonstrated ability to deliver complex projects on time and within budget while promoting cross-functional collaboration. Skilled in risk analysis and document evaluation, achieving successful outcomes in high-pressure environments.
Overview
26
26
years of professional experience
Work History
Labs Project Manager
JLL
San Francisco Bay Area
09.2023 - Current
- Ensured timely execution and budget adherence in project management services.
- Reviewed design and construction documents to meet Google standards and developed project scopes.
- Coordinated projects with Adaptive Work, Smartsheets, and Google Workspace to enhance communication.
- Conducted contract reviews during design-bid-build process to ensure compliance.
- Negotiated competitive pricing and managed bid-leveling for the Client.
- Secured approvals from project teams and stakeholders while effectively managing risks.
- Collaborated with Facility Management, Security, Space, Design, and Engineering teams to achieve project objectives.
- Provided SOP training and guidance to support Infrastructure, Refresh, Energy & Sustainability initiatives.
Project Manager
JLL
San Jose
01.2020 - 09.2023
- Provided project management services to IBM's Global Real Estate division by ensuring project scopes are fully understood and specific deliverables are met through cross-functional collaboration with the IBM team.
- Oversaw three (3) IBM campuses: one is an Innovative Research Center, one is the Data Center and one is Artificial Intelligent Laboratories.
- Collaborated with IFM, EHS, HSE and Energy Team to ensure the IBM facilities are maintained according to IBM's design standards and all applicable code requirements.
- Developed scope of work, timelines, budget, forecast reports based on IBM's goals.
- Liaised between IBM and JLL on design implementation including conceptual, schematic, design development and construction documentation.
- Ensure all projects were executed within budget and without schedule slippage through diligent management of change order negotiations, procurement schedules, and construction schedules.
- Working for IBM
Senior Project Manager
BELFOR Property Restoration
01.2005 - 01.2020
- Managed Disaster Recovery projects from Emergency Flood/Water Mitigation, Mold Remediation, Fire Restoration, Structure Dried-Out, and Reconstruction services due to natural disaster such as Hurricanes, Earthquakes, Tornadoes.
- Managed Hurricane Katrina, Ike, Sandy.
- Managed Napa Valley Earthquake with Public Works Depts in Sonoma County and local government.
Project Manager
Walmart
06.2000 - 01.2005
- Worked with the Walmart Global Real Estate team to set up Walmart stores, Walmart Super Center, and Walmart Neighborhood across the USA and International.
- Traveled to the site once Walmart Global Real Estate secured the property.
- Hired local residents to build these stores from the ground up.
- Worked with local government for required permits.
- Hired local residents to work as store employees during store set up.
- Attended grand-opening and handed the keys of the store to the Store Management team and moved on to the next projects.
Education
Master of Business Administration - MBA
Santa Clara University
05.2015
Bachelor of Science - Management Information Systems
San Jose State University
06.2000
Skills
- Project management
- Budget oversight
- Risk analysis
- Contract negotiation
- Document evaluation
- Cross-functional teamwork
Volunteer Experience
- Beautiful Day Organization, Team Lead, 01/00, Present, Bay Area, CA, Lead teams of volunteers to perform refresh projects for communities throughout the Bay Areas of California.
- Duc Vien Buddhist Community Temple, Vietnamese Language Teacher, 01/00, Present, San Jose, CA, Teach Vietnamese Language to local students.
Awards
Emerging Leadership Class of 2022, JLL, 05/22 - 12/22
Languages
- English
- Vietnamese
- Spanish
Timeline
Labs Project Manager
JLL
09.2023 - Current
Project Manager
JLL
01.2020 - 09.2023
Senior Project Manager
BELFOR Property Restoration
01.2005 - 01.2020
Project Manager
Walmart
06.2000 - 01.2005
Master of Business Administration - MBA
Santa Clara University
Bachelor of Science - Management Information Systems
San Jose State University