Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylvia Montenegro

San Bernardino

Summary

My goal is to transition from Loan Advisor to a part-time position in customer service.

I love helping people. I am enthusiastic to learn and help contribute to the success of the company I work for. I am a reliable team player and not afraid of work. Offering excellent communication and good judgement. Organized and dependable candidate, Successful at managing multiple priorities with a positive attitude

Overview

10
10
years of professional experience

Work History

Loan Advisor

O1NE MORTGAGE
01.2023 - Current
  • Obtained copies of applicants' credit histories and reviewed paperwork to determine feasibility of granting loans.
  • Proactively identified solutions for customers experiencing credit issues.
  • Explained very technical financial information to applicants in easy to understand language.
  • Analyzed potential risks and evaluated loan products to identify suitable options for customers.
  • Approved loan applications based on customer creditworthiness and provided detailed financial advice.
  • Processed loan applications and monitored progress from start to finish.
  • Developed and maintained relationships with customers, lenders and other third parties.

Loan Advisor

Finance Of America Mortgage/Formerly Pinnacle Mort
01.2013 - 01.2023
  • Developed and maintained relationships with customers, lenders and other third parties.
  • Evaluated loan requests and documents to verify accuracy and completeness.
  • Processed loan applications and monitored progress from start to finish.
  • Assisted customers with completing loan applications and other paperwork.

Education

High School Diploma -

Sierra Vista High School
Baldwin Park, CA
06.1972

Skills

  • Excellent work ethic
  • Good listening skills
  • Critical thinking
  • Cultural awareness
  • Compliance Observance
  • Customer Relations

Timeline

Loan Advisor

O1NE MORTGAGE
01.2023 - Current

Loan Advisor

Finance Of America Mortgage/Formerly Pinnacle Mort
01.2013 - 01.2023

High School Diploma -

Sierra Vista High School
Sylvia Montenegro