SYLVIA MANACK
LONDON,ON
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Rock Thompson Financial Planning
04.2022 - Current
- Logging incidents, requests, and queries into appropriate product categorization
- Maintenance of compliance with in-office supervisors.
- Monitoring system functionality by identifying, researching, analyzing, and resolving routine technical issues
- Assistance in generation and scheduling of social media content, client events, and campaigns.
- Executed record filing system to improve document organization and management
CAP 1 Associate
Walmart Canada
09.2021 - 04.2022
- Provided excellent customer service by assisting customers with their purchasing needs and ensuring satisfaction.
- Managed over 50 customers daily.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies, and adjusting errors
- Organized on-site stockroom to maximize existing space and improve efficiency.
Data Analyst
Star Logistics
09.2017 - 12.2020
- Produced monthly reports using advanced Excel spreadsheet functions.
- Identified, analyzed and interpreted trends or patterns in complex data sets.
- Led team of four to prepare required business models and visualizations to satisfy clients’ requirements
- Utilized data visualization tools to effectively communicate business insights.
- Served as intermediary by translating technical terms into graspable insights to ensure that clients’ requirements are met.
- Used statistical methods to analyze data and generate useful business reports.
Education
Post Graduate Certificate - Logistics and Supply Chain Management
Fanshawe College of Applied Arts And Technology
London, ON04.2021
Bachelor’s Degree - Accounting
Madonna University
Okija08.2020
Post Graduate Certificate - Professional Financial Services
Fanshawe College of Applied Arts And Technology
08.2020
Skills
- Statistical Analysis
- SQL and Tableau
- Microsoft Office (Excel, Word, PowerPoint)
- Problem-solving
- Data entry
- Process improvement
- Mastery of customer service
- Account Reconciliation
- Correspondence Writing
Certification
Data Analysis Certificate from Brain Station Canada
Timeline
Administrative Assistant
Rock Thompson Financial Planning
04.2022 - Current
CAP 1 Associate
Walmart Canada
09.2021 - 04.2022
Data Analyst
Star Logistics
09.2017 - 12.2020
Post Graduate Certificate - Logistics and Supply Chain Management
Fanshawe College of Applied Arts And Technology
Bachelor’s Degree - Accounting
Madonna University
Post Graduate Certificate - Professional Financial Services
Fanshawe College of Applied Arts And Technology
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