Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Websites
Timeline
SoftwareEngineer

Sylvia Kochanski

Medical Receptionist
Barrie,Ontario

Summary

As a motivated York University Work and Labour student, I offer 4+ years of proven customer service excellence, coupled with good computer knowledge and proficient scheduling skills. I aim to expand my expertise in Human Resources and labour in a practical way, embracing change and contributing to positive organizational impact.

Overview

7
7

Years of work experience

1
1
Certification

Work History

Medical Receptionist

Massage Addict
Barrie, Ontario
12.2022 - Current
  • Communicate and greet patients with compassion while keeping medical information private, answering any inquires needed.
  • Recording financial transactions, tracking via excel and booker platform.
  • Stocking of shelves and maintaining light cleaning duties.
  • Use of microsoft office platforms: Excel, Word, Outlook as well as utilizing Booker schedule platform
  • Enter health history into patient database, filing of medical records and documents, maintaining accurate electronic files.
  • Check patients in and out for appointments and collected co-payments.
  • Schedule and confirm patient appointments and consultations.
  • Apply knowledge of medical terminology and insurance processes to support office administration productivity.

Team Member

Tim Hortons
Thornton, Ontario
03.2019 - 07.2022
  • Resolved customer issues promptly in a professional manner.
  • Replenished condiments at customer tables as needed.
  • Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
  • Collaborated with team to deliver timely service of items.
  • Assisted in the preparation of food items according to recipes and instructions.
  • Adhered to safety procedures when handling sharp objects or hazardous materials.

Supervisor

Curb Your Appetite
Burks Falls, Ontario
06.2017 - 01.2020
  • Delegated work to staff, setting priorities and goals.
  • Worked in close collaboration with team members to ensure customers received high-quality, fast-paced services.
  • Prepared meals according to customer orders using fresh ingredients while restocking food and materials when needed.
  • Maintained cleanliness of work area: Utensils, food containers, surfaces and dishes.
  • Supervised activities of staff to maintain service levels and support guest needs.
  • Maintained proper cash handling transactions and order taking.

Education

Bachelors of Work And Labour Studies -

York University
01.2024

High School Diploma -

St Joan Of Arc
06.2020

Skills

  • Adaptability to new environments
  • Excellent interpersonal skills
  • Customer service experience
  • Maintain Organization
  • Time Efficiency
  • Experience processing Insurance Claims
  • Patient Booking and Scheduling
  • Proficient in Microsoft Office
  • Maintain discretion when handling confidential information
  • Reliable at organizing and time management

Accomplishments

  • Human Resource Consultant Certification-IAP College- Remote (2023)
  • Honor Roll - St. Joan of Arc- Barrie, Ontario (2020)

Certification

  • Human Resource Consultant Certification-IAP College- Remote (2023)

Languages

English
Native/ Bilingual
Polish
Limited

Websites

Timeline

Medical Receptionist

Massage Addict
12.2022 - Current

Team Member

Tim Hortons
03.2019 - 07.2022

Supervisor

Curb Your Appetite
06.2017 - 01.2020

Bachelors of Work And Labour Studies -

York University

High School Diploma -

St Joan Of Arc

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Sylvia KochanskiMedical Receptionist