Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sylvia Kisang

Edmonton,AB

Summary

Known for exceptional attention to detail and customer service, I consistently enhance guest experiences while ensuring cleanliness and safety standards. Proficient in inventory management and time management, I excel in creating welcoming environments.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cleaner

Boardwalk Rental Communities
01.2023 - 01.2025
  • Sweeping, mopping, washing, and polishing floors.
    Vacuuming carpets, area rugs, and upholstered furniture.
    Cleaning, disinfecting, and polishing kitchen and bathroom fixtures and appliances.
    Cleaning and disinfecting elevators.
    Picking up debris and emptying trash containers.
    Washing windows, walls, and ceilings.

Common Area Maintenance:

Cleaning building entrances, elevators, offices, halls, stairwells, laundry rooms, garbage rooms, amenity rooms, and other common areas.
Assisting with snow removal and touch-up painting as required.

  • Vacant Suite Preparation
  • Cleaning vacant suites and completing suite touch-ups to prepare them for new residents.
  • Inventory and Equipment Management
  • Ensuring proper and accurate inventory management.
    Ensuring all equipment is working and being maintained properly.

Housekeeping Room Attendant

Fairmont Hotel Macdonald
01.2021 - 12.2023
  • Cleaning Guestrooms: Thoroughly clean assigned rooms to the hotel's standards
  • Personalizing Guest Experience: Add special touches to enhance guest satisfaction.
  • Protecting Privacy: Respect guest privacy and handle belongings with care.
  • Following Procedures: Adhere to departmental policies and service standards
  • Stocking Linen Closets: Ensure linen closets are clean and stocked at shift's end.
  • Reporting Maintenance Issues: Notify the team of any room defects.
  • Upholding Safety Standards: Comply with all safety and sanitation policies.

Education

Practical Nursing

Norquest College
Edmonton, None

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Computer skills

Languages

English
Full Professional

Certification

WHIMIS

CPR

Timeline

Cleaner

Boardwalk Rental Communities
01.2023 - 01.2025

Housekeeping Room Attendant

Fairmont Hotel Macdonald
01.2021 - 12.2023

Practical Nursing

Norquest College
Sylvia Kisang