SYLVIA GAMBOA
Los Angeles,CA
Summary
Hardworking and passionate job seeker willing to take on added responsibilities. Pursuing a full time role that presents professional challenges. Prepared to start a career and make meaningful contributions with commitment and drive.
Overview
19
19
years of professional experience
Work History
Business Manager
Great Solutions Plumbing Inc
Los Angeles, CA
01.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained cleanliness and organization in assigned areas, ensuring compliance with safety standards.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Maintained tools and equipment, ensuring optimal performance and safety compliance.
- Removed old sinks, toilets, and pipes in preparation for installation of new fixtures.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Assisted lead plumber with complex repairs, resulting in efficient project completion.
- Processed and organized incoming documents for efficient retrieval and tracking.
- Monitored inventory levels and ordered supplies as needed to support operations.
- Utilized office management software to record and track customer information.
- Processed incoming and outgoing mail and packages.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to business owner.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
Finance Manager
Gate Gourmet Inc.
Los Angeles, CA
01.2018 - 04.2021
- Assisted in maintaining filing systems, enhancing information retrieval and record-keeping efficiency.
- Provided support in preparing reports and presentations, ensuring clarity and accuracy of information.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Coordinated communication between drivers, warehouse, and customer service teams.
- Supervised team of 10 employees and provided training focused on maximizing overall performance.
- Created a positive work environment through open communication channels and fostering teamwork among staff members.
- Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
- Supported financial operations, processing invoices and payments, contributing to timely and accurate financial reporting.
- Conducted audits of existing data entry processes.
- Assisted with onboarding of new employees.
- Conducted monthly audits in Storeroom department
- Maintained inventory of office supplies and placed orders.
Buyer
Gate Gourmet Inc.
Los Angeles, CA
02.2016 - 01.2018
- Managed inventory levels to optimize stock availability and reduce waste.
- Developed and maintained relationships with key vendors to enhance supply chain reliability.
- Collaborated with internal departments to better understand needs and determine purchasing requirements.
- Ensured timely delivery of products by closely monitoring vendor performance and addressing any issues promptly.
- Computed and created purchase orders to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Analyzed sales and inventory data to determine purchasing needs and reorder points.
- Managed purchase orders and ensured timely delivery of materials
- Supported inventory management, conducting regular stock checks and updating inventory records.
- Processed damaged goods and completed wasted inventory paperwork.
- Conducted regular audits of inventory levels to identify discrepancies early on, minimizing risk of stockouts or excess inventory.
- Tracked and entered inventory transactions using SAP software.
Accounts Payable and Receivable Clerk
Gate Gourmet Inc.
Los Angeles, CA
01.2012 - 02.2016
- Maintained accounts receivable records, tracking outstanding payments efficiently.
- Resolved complex billing disputes between vendors or clients to ensure smooth operations and minimize delays in payment processing.
- Managed electronic payment systems to streamline payment processes and reduce errors.
- Matched invoices to purchase orders for proper documentation and to facilitate payment.
- Prepared monthly reports of accounts receivable and accounts payable for management review.
- Reached out to vendors and customers to verify information and follow up on client issues.
- Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies.
- Entered figures using 10-key calculator to compute data quickly.
- Trained new staff on data entry procedures and best practices to ensure consistency.
- Completed data entry tasks with accuracy and efficiency.
- Sorted documents and maintained organized filing process.
- Used computer software to store and retrieve data.
Meal Ordering Dispatcher
Gate Gourmet Inc.
Los Angeles, CA
03.2007 - 01.2012
- Coordinated communication between drivers and clients to ensure timely updates.
- Adapted quickly to changing situations, ensuring uninterrupted dispatch operations during emergencies.
- Answered phone calls and responded to customer emails.
- Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
- Received new orders, prepared documentation, and assigned personnel.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Promoted teamwork among colleagues by proactively assisting others when needed.
- Generated reports for 5 departments and roughly 50 flights per shift.
- Trained and provided guidance to new team members to apply best practices and comply with protocols and regulations.
Education
High School Diploma -
Los Angeles County Office of Education
Los Angeles, CA06-2002
Skills
- Fluent English & Spanish
- Microsoft Word, Excel, Outlook
- QuickBooks
- CXP & SAP software
- Customer service
- Documentation and reporting
- Decision-making
- Organizational skills
- Employee scheduling
- Teamwork and collaboration
- Dependable and responsible
- Multitasking
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Business Manager
Great Solutions Plumbing Inc
01.2022 - Current
Finance Manager
Gate Gourmet Inc.
01.2018 - 04.2021
Buyer
Gate Gourmet Inc.
02.2016 - 01.2018
Accounts Payable and Receivable Clerk
Gate Gourmet Inc.
01.2012 - 02.2016
Meal Ordering Dispatcher
Gate Gourmet Inc.
03.2007 - 01.2012
High School Diploma -
Los Angeles County Office of Education
Interests
- Travel/Soccer
- Gardening
- Cleaning
- Music