Sylvia Contreras

Supervisor Duties

Supervised daily operations for dining hall and cafe staff during busy meal periods. Assisted with employee training, scheduling, and shift coordination. Ensured compliance with food safety, sanitation and university policies. Resolved customer concerns professionally and efficiently. Supported management with opening and closing procedures.

Head Cashier

Managed high-volume cash register and POS transactions accurately.

Balanced cash drawers and prepared end-of-shifts reports. Assisted customers with meal plans, purchases, and questions.

Barista Duties

Achieved high customer satisfaction ratings through exceptional beverage preparation and service. Increased repeat customer visits by fostering a welcoming atmosphere. Streamlined operations to improve efficiency and reduce wait times.

Grill Cook Duties

Prepared grilled foods according to safety and quality standards. Maintained proper food temperatures and sanitation procedures. worked efficiently during high-volume breakfast, lunch and dinner shifts. Assisted with food prep, stocking and kitchen clean up.