Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Sylvia Conrod

Administration
Westphal,NS

Summary

Committed Administrator offering solid skills in client relations and resilience to handle challenges of evolving work environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks. Positive and upbeat with excellent interpersonal communication skills.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Secretary C

NSHA-Public Health Mobile Unit-Central Zone
Dartmouth , Nova Scotia
05.2021 - Current
  • Traveled to communities across the province, to provide testing support during Covid outbreaks
  • Maintaining a presence in communities and building trust and relationships while testing in a non-medical environment.
  • Supporting Testing Centers when needed.
  • Working in Long Term Care and Retirement Living During outbreaks.
  • Supported Contact Follow Up
  • Trained to work in Results(Formerly Negative Labs) that has joined PHMU
  • Distribution on Rapid Testing kits and answering questions related to Covid.
  • Maintained supplies and inventory.
  • Registered clients for testing and booked vaccination appointments.
  • Used Microsoft Word and other software tools to create documents and other communications.
  • Collaborated with team members to achieve target results.
  • Successfully maintained clean, valid driver's license and access to reliable transportation.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Sales and Administration

Cole Harbour Glass Limited
Dartmouth , NS
09.1998 - 03.2020
  • Maintained and organized merchandise to drive sales.
  • Completed orders and organized product deliveries to meet customer needs.
  • Solved customer challenges by offering services and solutions.
  • Produced documents using MS Office suite.
  • Interacted with customers and vendors by phone, email, or in person seeking information.
  • Improved customer satisfaction through use of conflict resolution and problem-solving skills.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.

Administrative Secretary II of Biochemistry

Dalhousie University
Halifax , NS
09.2010 - 09.2011
  • Carried out day-to-day duties accurately and efficiently.
  • Designed flyers for guest speakers
  • Received and distributed mail through department
  • Answered all incoming calls

Education

Medical Administration -

Maritime School of Paramedicine
Dartmouth, N S

Skills

  • Proficient Computer and keyboarding skills (Word, Outlook, Excel, Teams, Skype for business, One Drive)
  • Excellent customer relations and communication
  • Values Diversity
  • Teamwork and Cooperation
  • Scheduling
  • Appointment Setting
  • Critical Thinking
  • Multitasking Abilities
  • Organization and Time Management
  • Written Communication
  • Attention to Detail
  • Flexible and Adaptable
  • Self-Motivated

Certification

Non-Violent Crisis Intervention

Public Speaking

WHMIS

First Aid and CPR

Transfer of Dangerous Goods

Volunteer Work

Shelter Nova Scotia, Metro Turning Point

Timeline

Secretary C

NSHA-Public Health Mobile Unit-Central Zone
05.2021 - Current

Administrative Secretary II of Biochemistry

Dalhousie University
09.2010 - 09.2011

Sales and Administration

Cole Harbour Glass Limited
09.1998 - 03.2020

Medical Administration -

Maritime School of Paramedicine

Non-Violent Crisis Intervention

Public Speaking

WHMIS

First Aid and CPR

Transfer of Dangerous Goods

Sylvia ConrodAdministration