Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sylvia Chen

Toronto,ON

Summary

Dedicated coffee enthusiast focused on delivering high-quality beverages and exceptional customer service. Consistently maintains clean workspace while efficiently handling tasks such as brewing coffee, preparing espresso drinks, and assisting customers with friendly, approachable demeanor.

Overview

3
3
years of professional experience

Work History

UT Chinese Network Member

University of Toronto
Toronto , Ontario
09.2022 - Current
  • Organized in-person career fair with Microsoft, IBM, Apple, TD Bank, and BMO Canada
  • Coordinated firm visit event with Udemy, FDM Group, and CBC for first-year students at Roman Commerce

Barista Traninee

+-×÷ Bakery Shop
Toronto , Ontario
07.2021 - 08.2021
  • Assisted 50+ daily customers with checkout, answering outstanding questions
  • Assisted senior baristas with drink preparation and customer service
  • Collaborated with other baristas, offering assistance to other teammates during busy times
  • Completed 2-week training on latte art techniques
  • Created basic latte art designs (hearts, Tulip, Rosettas) to enhance beverage presentation
  • Improved customer satisfaction by providing exceptional service and maintaining a clean, welcoming environment.

Education

Bachelor of Commerce - Commerce

University of Toronto
Toronto, ON
06-2024

Skills

  • Basic latte art techniques
  • Manual espresso machine operation (4 years)
  • Attention to detail in drink presentation and quality
  • Fast learner and adaptable in high-paced environments
  • Problem-solving
  • Customer Service
  • Detail-oriented
  • Compassionate
  • Interpersonal Skills

Languages

English
Full Professional
Chinese (Mandarin)
Full Professional

Timeline

UT Chinese Network Member

University of Toronto
09.2022 - Current

Barista Traninee

+-×÷ Bakery Shop
07.2021 - 08.2021

Bachelor of Commerce - Commerce

University of Toronto

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Sylvia Chen