SYLVESTER OLUOHA
Calgary,Canada
Summary
Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions.
Overview
8
8
years of professional experience
Work History
Sales & Operations Planning (S&OP) Specialist
Baker Hughes Company
04.2023 - Current
- Enhanced team productivity by streamlining processes and implementing time-saving strategies.
- Analyzed marketing data and trends to identify opportunities for improvement.
- Created and delivered presentations to internal and external stakeholders to showcase work.
- Collaborated with cross-functional teams to achieve project goals on time and within budget.
- Managed the bottom-up Demand Planning Forecasts for minimum 18months for all regions.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions.
- Improved decision-making processes with accurate data analysis and visualization techniques.
- Developed custom algorithms to optimize data mining, increasing the effectiveness of analytical insights.
- Collaborated with cross-functional teams to ensure data integrity and accuracy, resulting in better-informed decisions.
Sales Operations Manager
FrieslandCampina
05.2020 - 03.2023
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
- Managed a team of sales professionals, ensuring consistent performance and achievement of targets.
- Implemented innovative solutions for optimizing inventory management and reducing stock shortages.
- Collaborated with cross-functional teams, resulting in improved communication and coordination between departments.
- Reduced operational costs through the identification and elimination of inefficient processes and practices.
- Analyzed sales metrics to identify trends, opportunities, and areas for improvement in the overall operations strategy.
- Played an integral role in launching new products successfully into the market through targeted sales efforts and promotional activities.
- Worked closely with finance department to set realistic budgets for sales initiatives while monitoring expenses diligently throughout fiscal year periods.
- Motivated team members by offering constructive feedback during regular one-on-one sessions that foster personal growth.
Business Support Manager
FrieslandCampina
08.2018 - 04.2020
- Enhanced team productivity by implementing efficient workflow processes and communication strategies.
- Streamlined company operations for increased efficiency with cost reduction initiatives and system
- Supported business management projects by monitoring and tracking risks, issues and action items.
- Played a pivotal role in formulating strategic plans that ultimately drove business growth, increased market share, and improved profitability.
- Oversaw financial planning and analysis activities to support informed decision-making related to budgeting, forecasting, and capital investments.
Credit Control Officer
FrieslandCampina
08.2017 - 08.2018
- Improved credit control processes by implementing effective risk analysis and management strategies.
- Reduced delinquency rates by closely monitoring customer accounts and diligently following up on overdue payments.
- Enhanced cash flow for the company through efficient debt collection and negotiation techniques.
- Collaborated with sales teams to establish credit terms that balanced risk and revenue potential.
- Minimized bad debts by identifying high-risk accounts early, allowing for proactive intervention and resolution of issues.
- Collected data and performed trend and variance analysis to mitigate risk arising from bad debt.
Warehouse Supervisor
Bollore Africa Logistics
04.2016 - 08.2017
- Improved warehouse efficiency by implementing new inventory management systems and processes.
- Enhanced employee productivity through effective training programs and performance evaluations.
- Reduced order processing times by streamlining the picking, packing, and shipping processes.
- Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Optimized storage capacity by redesigning warehouse layout for maximum space utilization.
- Used warehouse management software to reconcile daily inventory.
Education
Bachelor Of Science - Statistics
University of Ibadan
Nigeria Master Of Business Administration - Business Administration
University of Suffolk
United Kingdom Skills
- Big Data Analytics
- Business Intelligence
- Power BI, SQL & Power Query
- SAP ERM professional
- Forecasting and Replenishment
- Risk and Inventory Control
- Effective Communication Skills
- Attentive to Details
Accomplishments
- Achieved improvement of up to 75% Forecast Accuracy through effectively helping the team to Forecast their sales projections without bias within 3 months of joining my current organisation.
- Developed a cost-saving route plan for my previous workplace, to merge shipments going through same or similar route to save time and logistics cost.
- Achieved six months zero damage in warehouse operations by supervising and ensuring all warehouse staff comply to warehouse and business policies and SOPs.
- Assist the finance department with try of overdue and bad debts, through customer engagements
- Awarded for Best Business Manager 2020
- Awarded Best Supportive Finance Partner 2019
Languages
Timeline
Sales & Operations Planning (S&OP) Specialist
Baker Hughes Company
04.2023 - Current
Sales Operations Manager
FrieslandCampina
05.2020 - 03.2023
Business Support Manager
FrieslandCampina
08.2018 - 04.2020
Credit Control Officer
FrieslandCampina
08.2017 - 08.2018
Warehouse Supervisor
Bollore Africa Logistics
04.2016 - 08.2017
Bachelor Of Science - Statistics
University of Ibadan
Master Of Business Administration - Business Administration
University of Suffolk
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