Motorcycles, reading and music including associated equipment
Sylvain Trudel
Victoria,BC
Summary
Accomplished leader at DND, adept in team leadership and operational efficiency, significantly enhancing team productivity and collaboration. Spearheaded strategic initiatives, driving organizational improvements and fostering a culture of excellence. Expert in problem-solving and adaptability, consistently achieving mission success and exceeding performance goals.
Skilled team worker bringing 40 years of experience working with hierarchical organizations. Proven leadership and successful in leading teams in achieving operational goals. Accomplished in working with executive leaders to present sound recommendations.
Overview
12
12
years of professional experience
Work History
Joint Interface Control Officer
DND
03.2022 - 12.2024
- Planned and executed all Tactical Data Links exchanges for Naval forces up to and including deployed Royal Canadian Air Force assets.
- Managed a team of junior TDL planners, providing guidance and mentorship in their professional development.
- Increased productivity with the implementation of process improvements and automation tools.
- Facilitated open channels of communication between all joint militaries across the Pacific Nations to ensure mission success.
- Provided daily update briefs to the Canadian Pacific Fleet Commander.
- Enhanced regulatory compliance set by NAVCAN by conducting thorough investigations and implementing corrective actions as required to maintain safety of operations and flights.
- Collaborated with cross-functional teams to address complex control issues, resulting in enhanced operational effectiveness during Exercise RIMPAC 22 and RIMPAC 24
- Maintained up-to-date knowledge about relevant laws, regulations, trends and emerging technologies affecting organizational controls and procedures
- Evaluated staff performance and provided coaching to address inefficiencies.
- Educated staff on organizational mission and goals to help employees achieve success.
Pacific Personnel Control Coordinator
DND
06.2018 - 02.2022
- Supervised the correct entries of data, generated reports, and produced tracking documents.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
- Enhanced team communication by implementing weekly coordination meetings and detailed project update emails.
- Collaborated with IT to develop user-friendly project management tool, streamlining project tracking and reporting.
- Prioritized and managed multiple projects simultaneously, ensuring all met their deadlines and objectives without compromising quality.
- Developed comprehensive training materials for new staff, leading to quicker onboarding and higher initial productivity levels.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.
- Gathered and organized materials to support operations.
Sea Training Pacific Mentor
DND
04.2017 - 05.2018
- Served as a role model for professionalism, integrity, and dedication within the Minor Warfare Vessels Operations community.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values, ethical standards and great depth of knowledge and experience.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Continually assessed own mentoring performance, seeking feedback from peers and mentees to ensure ongoing personal and professional growth.
- Adapted mentorship style based on individual mentee needs, enabling tailored interventions that drove better results than one-size-fits-all approaches.
- Maintained strict confidentiality in all situations unless abuse, neglect, or threats identified.
- Conducted regular one-on-one coaching sessions to address individual development needs, improving overall performance.
- Empowered students through counseling and skill-building exercises.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
TDL Support Cell Supervisor
DND
06.2014 - 04.2017
- Increased output quality by monitoring cell operations closely and addressing issues promptly.
- Enhanced production efficiency by implementing innovative scheduling and workflow management techniques.
- Spearheaded training programs for new recruits as well as refresher courses for existing staff members.
- Provided support during periods of high demand or short-staff situations, demonstrating adaptability within the role.
- Developed and communicated weekly and monthly reports to production management.
- Facilitated cross-functional teamwork, fostering a collaborative environment that led to improved overall performance.
- Managed reporting of labor hours and production output.
- Expedited order completion times with effective prioritization of tasks and close collaboration with other departments.
- Managed employee performance evaluations, offering constructive feedback for professional development purposes.
- Coordinated maintenance activities for cell equipment, ensuring minimal disruption to daily operations during downtimes.
- Maintained regular communication within departments to plan and execute production goals.
- Investigated, reported and made minor repairs to faulty equipment and products.
- Supervised ongoing daily production phases.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Collaborated with other leaders and executives to direct workflow and support operations.
- Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
- Troubleshot equipment to reduce service calls and downtime.
- Established operational objectives and work plans and delegated assignments to subordinate managers.
Information Management Director
DND
04.2013 - 05.2015
- Improved team efficiency by streamlining processes and implementing time-saving strategies.
- Led organizational change initiatives that resulted in enhanced business operations and increased employee engagement levels.
- Developed strategic plans in line with the organization''s vision, goals, and objectives to guide daily operational decision-making effectively.
- Streamlined reporting processes to provide timely updates on project progress for senior management review and decision-making support.
- Managed cross-functional teams to successfully execute complex projects on time.
- Mentored and coached team members to enhance their skills further, leading to increased levels of responsibility within the organization over time.
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Trained and guided team members to maintain high productivity and performance metrics.
- Managed the Naval Combat Operators Section.
Education
No Degree - Advanced Military Networking (JICO) Training
Naval Fleet School
Victoria, BC05-2016
No Degree - Science
Cegep De Valleyfield
Valleyfield, QC06-1985
Skills
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Relationship building
- Operational efficiency
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
Interests
Timeline
Joint Interface Control Officer
DND
03.2022 - 12.2024
Pacific Personnel Control Coordinator
DND
06.2018 - 02.2022
Sea Training Pacific Mentor
DND
04.2017 - 05.2018
TDL Support Cell Supervisor
DND
06.2014 - 04.2017
Information Management Director
DND
04.2013 - 05.2015
No Degree - Advanced Military Networking (JICO) Training
Naval Fleet School
No Degree - Science
Cegep De Valleyfield
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