Sylvain Pratte, B.Eng.
Https://www.linkedin.com/in/sylvain-pratte-8102a55/
Summary
Accomplished executive with extensive experience leading large-scale technology transformations, driving operational efficiency initiatives, managing multimillion-dollar programs, developing growth strategies, and successfully delivering complex deployments across global markets. Skilled at fostering high-performing teams, enhancing resiliency, and consistently driving measurable business results. Recognized for developing innovative solutions, streamlining processes, and building client-focused strategies. Proven track record of achieving operational success and fostering employee engagement.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Parental leave
Leave
01.2021 - Current
- Registration with the YPS (Youth Protection Services) as a Foster family
- Member of the Regional Foster Family Committee
- President and manager of the Syndicat de copropriété Les Berges (resort)
- Management and follow-up of an extension and redevelopment project of the main residence
- Professional training: Scrum Master / PMP / GMAT
- Creation and implementation of a transactional website for rental accommodations (chalets-resort)
Senior Advisor - Strategic Supply Management (IT)
Canadian Broadcasting Corporation
01.2018 - 04.2020
- Organizational diagnosis, proposal and upgrading of the operational structures of the purchasing department in a context of strong growth and constant change management
- Analysis and recommendation of changes to data infrastructure and application contracts
- Led change management initiatives to improve organizational effectiveness and support long-term growth objectives.
- Successfully supported numerous IT projects that have improved performance efficiency and ensured optimal contract management
- Mentored junior advisors, fostering professional development and enhancing overall team performance.
- Technical consultant and first-level strategist on IT and technology tenders issued by the procurement department
- Increased team efficiency with regular training sessions and performance reviews, leading to higher productivity levels.
- Establishment of a dedicated team for the response of calls for tenders whose objective is to present the solution and operational challenges to executives and thus facilitate decision-making and planning
- Championed continuous improvement efforts throughout the organization by identifying process inefficiencies and implementing best practices, driving increased productivity and cost savings.
- Establishment and maintenance of an excellent work and collaboration environment
- Creation of a synergy within the various business units that allowed the successful delivery of a multitude of IT and digital projects in compliance with budgets and deadlines
- Definite contribution to the unfailing technological and operational success of the various applications as a result of the excellence of the services offered and the implementation of a series of initiatives
Senior Manager, Product Deployment
Charter Communications
06.2017 - 07.2018
- Research, qualification and negotiation of partnerships with numerous suppliers and subcontractors to offer a range of products and technical services adapted mainly to the specific needs of the company
- Training, mobilization, management of the cross-functional team and successful management of the project to modernize the company’s technological infrastructure
- Migrated and standardized ICT management systems to a regional data center that increased system stability and substantially reduced outages
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Project Manager - Consultant
Ericsson Worldwide
01.2016 - 01.2017
- Competitive monitoring, creation of a new video service offer and implementation of an innovative technological infrastructure
- Development of marketing strategies and other action plans that have led to sustained growth in sales volume
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Presentation and promotion of new technological services and solutions to customers
- Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
- Preparation and follow-up of tenders in North America, South America, Europe and the United Arab Emirates
- Successfully supported various ICT projects across Canada and Italy
Director – Illico TV
Videotron
01.2013 - 01.2016
- Company Overview: One of Canada’s leading telecommunications companies (cable / internet / cable and wireless telephony)
- (www.videotron.ca)
- Organizational development: reengineering and/or optimization of the Illico TV business and technological model that led to sustained revenue growth (strategy / evolution / delivery / transfer)
- Recruitment, training and establishment of a high-performing technical team
- Establishment and maintenance of an excellent work and collaboration environment
- Creation of synergy within the different units
- Implementation of various continuous improvement and quality assurance programs that have resulted in a substantial reduction in failures
- Technological direction, introduction and successful launch of the Illico TV service on tablets and mobile phones
Technical Account Director – Canadian Major Accounts
Rovi Corporation
01.2010 - 01.2012
Director, Technology and Next-Generation Video Services
Rogers Cable
01.2007 - 01.2010
Director, Corporate Engineering
Cogeco Cable Inc.
01.2003 - 01.2007
Senior Manager, Digital Technologies
Cogeco Cable Inc.
01.1999 - 01.2003
Senior Manager, Telecommunications Projects
Cogeco Cable Inc.
01.1997 - 01.1999
Education
Bachelor of Science - Bachelor of Electrical Engineering
University of Quebec At Trois-Rivières
Skills
- Strategy and Innovation
- Large-Scale Program Management
- Cross-Functional Leadership
- Process Optimization
- Team Development
- Client Relationship Management
- Agile and Scrum Methodologies
- Data-Driven Decision Making
Accomplishments
- Achieved 10M$ in savings by reviewing and renegotiating contracts with suppliers.
- Collaborated with team of 12 supply management leads and the chain of command in the development of implementing a new organizational structure that lead to 10% efficiencies.
- Increased warehouse control of deliveries by 5% by establishing new supplier processes
- Lead the redaction and presentation of a 5 year development plan program to Saudi Telecom.
- Increased by 9% the overall digital signal compression rates by establishing new guidelines and best practices.
- Promoted through active coaching a positive team culture that was reflected by a 30% increase in employee engagement.
- Created a remote verification system that reduced by 25% cost of troubleshooting technical labor and a 10% time to resolution.
Certification
- MSC: Certification Scrum Master
- PMI: PMP (Project Management Professional) Training
- Regular participation in various workshops and continuing education programs: Project Management (ESG-UQAM) IT contract management and monitoring
Awards
- Canadian Engineering Competition: Innovative design and Environmental Awareness Award,
- Quebec Engineering Competition: Innovative design,
- IEEE(Institute of Electrical and Electronics Engineers): Larry K. Wilson Award
Languages
English
Native or Bilingual
French
Native or Bilingual
Spanish
Limited Working
Timeline
Parental leave
Leave
01.2021 - Current
Senior Advisor - Strategic Supply Management (IT)
Canadian Broadcasting Corporation
01.2018 - 04.2020
Senior Manager, Product Deployment
Charter Communications
06.2017 - 07.2018
Project Manager - Consultant
Ericsson Worldwide
01.2016 - 01.2017
Director – Illico TV
Videotron
01.2013 - 01.2016
Technical Account Director – Canadian Major Accounts
Rovi Corporation
01.2010 - 01.2012
Director, Technology and Next-Generation Video Services
Rogers Cable
01.2007 - 01.2010
Director, Corporate Engineering
Cogeco Cable Inc.
01.2003 - 01.2007
Senior Manager, Digital Technologies
Cogeco Cable Inc.
01.1999 - 01.2003
Senior Manager, Telecommunications Projects
Cogeco Cable Inc.
01.1997 - 01.1999
Bachelor of Science - Bachelor of Electrical Engineering
University of Quebec At Trois-Rivières
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