Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Sylena Liddle

Masset,BC

Summary

Caring Residential Support Worker knowledgeable about providing behavioral support, managing intakes and turning over rooms for new residents. Versatile and hardworking with a superior work ethic. Looking for a long-term position with room for growth.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Residential Support Worker

Haida Gwaii Society For Community Peace
05.2022 - Current
  • Fostered a positive living environment, promoting independence and encouraging socialization among residents.
  • Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
  • Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
  • Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.

Park Ranger

Haida Maid Contracting
07.2018 - Current
  • Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
  • Provided exceptional customer service at entrance stations, answering questions, offering assistance, and processing fee payments accurately.
  • Improved overall park cleanliness with meticulous litter removal and facility maintenance tasks.
  • Informed visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.

Restaurant Waiter

Red Rooster
12.2018 - 06.2021
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained clean and organized dining areas for optimal guest experience.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
  • Assisted in training new waitstaff members, contributing to a cohesive team environment.

Education

Skills For Success Facilitator

Douglas Collage
New Westminster, BC

High School Diploma -

George.M. Dawson
Masset, BC
06.2011

Skills

  • Mental Health Awareness
  • Meal Preparation
  • Behavioral Support
  • Documentation Skills
  • Crisis intervention

Languages

English

Certification

First Aid and CPR

Food Safe Level 1

WHMIS

Timeline

Residential Support Worker

Haida Gwaii Society For Community Peace
05.2022 - Current

Restaurant Waiter

Red Rooster
12.2018 - 06.2021

Park Ranger

Haida Maid Contracting
07.2018 - Current

Skills For Success Facilitator

Douglas Collage

High School Diploma -

George.M. Dawson

First Aid and CPR

Food Safe Level 1

WHMIS

Sylena Liddle