Sylena Liddle
Masset,BC
Summary
Caring Residential Support Worker knowledgeable about providing behavioral support, managing intakes and turning over rooms for new residents. Versatile and hardworking with a superior work ethic. Looking for a long-term position with room for growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Residential Support Worker
Haida Gwaii Society For Community Peace
05.2022 - Current
- Fostered a positive living environment, promoting independence and encouraging socialization among residents.
- Enhanced residents'' quality of life by providing personalized care and support tailored to individual needs.
- Managed challenging behaviors effectively through de-escalation techniques and crisis intervention strategies.
- Delivered compassionate personal care, assisting with activities of daily living such as bathing, dressing, grooming, and toileting.
Park Ranger
Haida Maid Contracting
07.2018 - Current
- Increased park safety by conducting regular patrols and addressing potential hazards in a timely manner.
- Provided exceptional customer service at entrance stations, answering questions, offering assistance, and processing fee payments accurately.
- Improved overall park cleanliness with meticulous litter removal and facility maintenance tasks.
- Informed visitors of current and recurring dangers posed by wildlife, terrain and inclement weather.
Restaurant Waiter
Red Rooster
12.2018 - 06.2021
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Maintained clean and organized dining areas for optimal guest experience.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Assisted in training new waitstaff members, contributing to a cohesive team environment.
Education
Skills For Success Facilitator
Douglas Collage
New Westminster, BCHigh School Diploma -
George.M. Dawson
Masset, BC06.2011
Skills
- Mental Health Awareness
- Meal Preparation
- Behavioral Support
- Documentation Skills
- Crisis intervention
Languages
English
Certification
First Aid and CPR
Food Safe Level 1
WHMIS
Timeline
Residential Support Worker
Haida Gwaii Society For Community Peace
05.2022 - Current
Restaurant Waiter
Red Rooster
12.2018 - 06.2021
Park Ranger
Haida Maid Contracting
07.2018 - Current
Skills For Success Facilitator
Douglas Collage
High School Diploma -
George.M. Dawson
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