Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sylar Ollila

Monterey

Summary

Friendly and welcoming, with keen ability to create positive and inviting atmosphere. Possesses strong communication skills and a knack for efficiently managing reservations and seating arrangements. Dedicated to enhancing guest experiences and ensuring smooth operations.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Ivan Daskalov
04.2025 - 07.2025
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.

Customer Service Representative

Monica Marini
09.2023 - 11.2023
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
  • Enhanced customer loyalty by offering personalized solutions tailored to individual needs.

Education

Liberal Studies

Big Bear High School
Big Bear
05-2029

Skills

  • Customer service
  • Strong multitasking
  • Active learning
  • Conflict Resolution
  • Scheduling
  • Relationship Building
  • Coordinating Tasks
  • Judgement and Decision making

Timeline

Restaurant Hostess

Ivan Daskalov
04.2025 - 07.2025

Customer Service Representative

Monica Marini
09.2023 - 11.2023

Liberal Studies

Big Bear High School

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Sylar Ollila