Syiren Black
Mississauga,ON
Summary
Proven professional with a track record of enhancing customer relations and loyalty at Freshco, adept in customer service and heavy lifting. Excelled in a versatile role, demonstrating strong work ethic, positive attitude, and exceptional problem-solving skills. Increased team performance through mentoring, showcasing a blend of hard and soft skills crucial for dynamic work environments.
Overview
4
4
years of professional experience
Work History
Cashier
Freshco
Mississauga, ON
10.2022 - Current
- On floor supervisor
- Worked closely with shift manager to solve problems and handle customer concerns.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Provided backup support for other departments when needed.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Special Needs Caregiver
Amanda Hughes
Mississauga, ON
07.2020 - 08.2022
- Provided emotional support to enhance well-being and coping skills.
- Worked with individuals with special needs to increase social skills and independence.
- Ensured safety at all times by monitoring environments closely for potential hazards or challenges related to individual conditions or limitations.
- Provided assistance to individuals with disabilities by helping with activities of daily living.
- Prepared meals and snacks to provide proper nutrition and hydration.
Background Actor
The Expanse
Toronto, ON
03.2020 - 03.2020
- Enhanced on-set experiences by accurately following director''s cues and maintaining consistent character portrayals.
- Displayed flexibility by adapting to changes in shooting schedule or scene requirements without compromising performance quality.
Education
Bachelor of Science - Kinesiology And Health Science
York University
Toronto, ON06.2028
High School Diploma -
Streetsville Secondary School
Mississauga, ON06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Strong improvisation skills
- Positive Attitude
- Willing to Learn
- Heavy Lifting
Timeline
Cashier
Freshco
10.2022 - Current
Special Needs Caregiver
Amanda Hughes
07.2020 - 08.2022
Background Actor
The Expanse
03.2020 - 03.2020
Bachelor of Science - Kinesiology And Health Science
York University
High School Diploma -
Streetsville Secondary School