Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Zill Syed

Zill Syed

Sales and Marketing Professional
Calgary,AB

Summary

Highly organized and motivated Sales Professional with a demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing Sales Teams. Skilled in financial analysis, customer service, and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Team Lead Sales and Business Development

Moby Telecommunications
01.2022 - 09.2023
  • Established efficient processes, set sales targets, and consistently exceeded them.
  • Mentored business development team, resulting in $4 million+ in new business opportunities within 6 months.
  • Created and implemented strategic sales processes, enhancing overall performance
  • Developed tailored training programs, improving product knowledge and sales skills
  • Crafted successful sales strategy, driving increased revenue and market share
  • Exceeded lead generation targets, boosting sales opportunities and revenue
  • Utilized problem-solving techniques to assist sales team in achieving targets
  • Collaborated with senior management to achieve sales goals
  • Built strong relationships to identify new business opportunities
  • Managed digital marketing campaigns and provided mentorship to sales associates

Enterprise Account Executive

Moby Telecommunications
08.2022 - 09.2023
  • Addressed customer needs, recommended suitable product options, and effectively overcame objections
  • Maintained regular communication with clients to assess satisfaction, resolve issues, and promote new offerings
  • Attended networking events to identify sales opportunities and build relationships
  • Developed sales pipeline through cold calling, canvassing, and referrals
    Collaborated with decision-makers to identify opportunities and drive sales results
  • Generated new revenue streams by expanding market coverage and increasing profitability
  • Assisted in recruiting, hiring, and training to optimize profitability
  • Coached sales team to generate over $1 million in TCV
  • Increased profitability and revenue by generating over $0.5 million TCV in sales
  • Worked with service and project management departments to support clients
  • Leveraged CRM for data management and organization

Senior Account Executive

Genesis Integration Inc
01.2021 - 05.2022
  • Managed complex projects integrating AV, IT, telecom, and related technology solutions
  • Collaborated with cross-functional teams to define project scope, goals, and deliverables
  • Developed and maintained project plans, timelines, and budgets
  • Ensured successful project implementation, exceeding client expectations
  • Built and fortified relationships with new and existing accounts to drive revenue growth
  • Qualified leads, built relationships, and executed sales strategies for new business
  • Ensured successful project management by leading status meetings, communicating progress to stakeholders, and implementing a comprehensive project lifecycle, including defining objectives, planning, risk management, resource allocation, and quality assurance, resulting in consistently successful project outcomes.
  • Managed client accounts, identifying additional service opportunities
  • Exceeded sales targets by identifying opportunities during project management
  • Utilized CRM systems for data collection and organization.

Business Sales Consultant

Shaw Communication
01.2018 - 05.2021
  • Customized Telecom Solutions: Proactively prospected and engaged with clients to understand their unique needs, resulting in tailored telecom solutions that boosted customer adoption of smart products and services.
  • High-Value Project Management: Specializing in managing high-value projects involving Fibre, PRIs, SIP Trunks, VOIP, and unified communications. Collaboration with technical teams and sales support ensured the identification and implementation of appropriate solutions for complex challenges while following structured project management steps, including defining clear objectives, project planning, risk assessment and management, resource allocation, regular monitoring and reporting, scope management, quality assurance, issue resolution, change management, client/stakeholder engagement, testing and quality assurance, documentation, closure and evaluation, knowledge transfer, and celebrating success.
  • Product Marketing and Revenue Growth: Developed and executed targeted product marketing plans, contributing to additional revenue through resale opportunities.
  • Proactive Business Development: Business development strategies encompassed networking, leveraging social media, and making 30-40 cold calls a day, along with organizing 20-30 client meetings monthly. Diligent follow-ups on leads resulted in increased sales and client adoption. Closed over $2000.00 MRR on average every month.
  • Informed Strategies: Conducted thorough market research to stay updated on industry trends and customer preferences, utilizing this knowledge to design and execute effective sales strategies that enhanced customer acquisition and satisfaction.

Business Development Representative & Project Manager

Bell Mobility
01.2017 - 01.2018
  • Account Management and Growth: Successfully managed and expanded existing accounts lead 20% increase in account size.
  • Smart Solutions Implementation: Enhanced account size by introducing smart products and solutions, resulting in 15% revenue boost.
  • Telecom Project Management: Specialized in managing advanced telecom projects, including Fibre, PRIs, SIP Trunks, VOIP, and unified communications, following structured project management steps.
  • Proactive Business Development: Generated new business through strategic marketing initiatives and plans, resulting in 25% increase in new client acquisitions.
  • Client Relationship Building: Established and nurtured relationships with key decision-makers within client organizations, contributing to 30% improvement in client retention.
  • Complex Project Management: Effectively managed complex projects, ensuring successful implementation and exceeding client expectations, leading to a 15% improvement in project efficiency.

Corporate Account Executive

Worldlynx Wireless
10.2013 - 01.2017
  • Client Prospecting and Retention: Actively sought new business opportunities while fostering strong relationships with existing clients.
  • Tailored Solutions: Identified client needs and provided customized solutions, resulting in customer satisfaction and recurring revenue.
  • Exceeded KPI Targets: Surpassed key performance indicators (KPIs) by processing over 300 activations and hardware upgrades, resulting in average monthly recurring revenue (MRR) of $7,500.00.
  • Customized Communication Solutions: Assessed client communication needs and delivered appropriate solutions.
  • Complex Project Management: Successfully managed complex telecom and technology projects, adhering to structured project management steps.
  • Client Expectation Management: Effectively managed client expectations, ensuring project success and satisfaction.
  • Cross-Functional Collaboration: Collaborated seamlessly with cross-functional teams on project management, promoting efficient teamwork.
  • Customer Relationship Building: Established rapport with customersand fostering loyalty through swift and knowledgeable service
  • Sales Process Optimization: Mastered and continuously enhanced sales prospecting, follow-up, and upselling processes
  • Strategic Sales Development: Devised sales strategies aid underperforming teams in productivity improvement and meeting sales targets.

Account & Project Manager

Worldlynx Wireless
10.2012 - 10.2013
  • Large Enterprise Account Management: Managed large enterprise deployments for clients within Oil and Gas, construction, and Transportation sectors, overseeing accounts with 5,000+ lines.
  • Exceeded KPI Targets: Consistently exceeded KPI targets, processing 500+ activations and hardware upgrades per month, optimizing centralized customer service systems.
  • Onsite Professional Services: Delivered onsite professional services, including weekly trips to Albian Oil Sands and other client sites, establishing valuable networking contacts.
  • Project Management Excellence: Successfully oversaw project implementations, ensuring seamless integration of telecom and technology solutions.
  • Problem Resolution: Addressed accounting, billing, and service delivery issues, enhancing overall client satisfaction.
  • Client Relationship Building: Cultivated enduring client relationships with accurate price quotes and customer-centric terms.
  • Product Education: Educated clients on new offerings, boosting customer engagement.
  • Strategic Sales Approach: Leveraged in-depth industry knowledge and professional telephone skills to persuade customers effectively.
  • Competitor Business Acquisition: Secured competitor business through strategic marketing and promotions, expanding client base.
  • Data-Driven Decision Making: Collected and analyzed data to inform sales strategies, consistently meeting and exceeding benchmarks.

Training and Recruitment Executive

Pak Telecom Mobile Ltd
09.2006 - 02.2012
  • Call Center Staff Recruitment: Spearheaded recruitment and selection processes for call center, Customer service, and Sales staff, optimizing team composition.
  • Effective Training Events: Successfully conceived and delivered training events focusing on product knowledge and efficient customer handling.
  • Innovative Workshops: Designed distinctive indoor and outdoor workshops aimed at enhancing motivation and soft skills among participants.
  • Streamlined Information Flow: Contributed to information synchronization between departments, facilitating upgrades in MIS, web development, and maintenance.
  • Engaging Training Techniques: Employ interactive activities during workshops to captivate participants and sustain their interest.
  • Candidate Tracking: Tracked candidates, and obtained feedback on disqualifications, time-to-fill statistics, and other relevant variables.
  • HR Policy Education: Explained human resources policies, procedures, laws, standards, and regulations to employees.
  • Efficient Hiring: Managed hiring process and streamlined new hire paperwork procedures.
  • Timely Correspondence: Maintained prompt communication with applicants and coordinated and conducted interviews.
  • Policy Development: Provided support to management in development and implementation of personnel policies and procedures.

Digital Marketing Specialist

Freelance
01.2018 - Current
  • Strategic Digital Marketing Planning: Develop and implement digital marketing strategies, creating plans to effectively engage target audiences.
  • Data-Driven Reporting: Produce detailed reports on digital marketing initiatives, utilizing analytics tools for precise tracking and measurement of campaign success, providing actionable insights for management.
  • End-to-End Project Management: Successfully manage digital projects from conceptualization to final implementation, ensuring live monitoring throughout to guarantee optimal results.
  • Innovative Social Media Content Creation: Craft engaging social media content with inventive brand messaging, particularly to support new product launches.
  • Strategic Social Media Deployment: Deployed social media content strategically, actively engaging target audiences and expanding reach through well-placed advertisements.
  • Effective Pay-Per-Click Campaigns: Created and executed Pay-Per-Click campaigns to drive highly targeted traffic to company website.
  • Website Optimization: Optimize company websites to enhance search engine rankings, improve user experiences, and boost conversion rates.
  • In-Depth Market Research: Conducted comprehensive market research, analyzing industry trends, consumer demographics, and competitor activities to inform and fine-tune marketing strategies.
  • Continuous Trend Evaluation: Continuously evaluate market trends to remain up-to-date with changes in consumer behavior and competitor landscapes.
  • A/B Testing for Enhanced Sales: Implement A/B testing strategies to optimize e-commerce campaigns, resulting in substantial increases in online sales.

Education

MBA - Marketing And Business Administration

Preston University
Islamabad, Pakistan
03.2010

B.com - Accounting

Punjab University
Lahore, Pakistan
06.2006

Skills

Sales and Soft Skills:

  • B2B Sales, Prospecting, Lead Generation, Account Management, Customer Service, Solution Selling, Performance Management, Pipeline Management, Negotiation Skills, Closing, Networking, Project Management, Innovation

Leadership Skills

  • Team Leadership, Team Management, Performance Management, Forecasting, Problem-Solving, Strategy, Team Building, Recruitment, Decision-making, Coaching and Mentoring, Accountability, Ethical Conduct, Time Management, Financial Acumen

Technical Skills and Platforms

  • Microsoft Office, Data Analysis, SalesForce, HubSpot, WordPress, Shopify, Woo-Commerce, Social Media and Digital Marketing Tools, Data Analysis and Analytics, SEO Tools, Phone Systems, AV Solutions, Internet, IoT, Mobility, Networking, SaaS

Certification

  • B2B Sales Strategy: Avoid Prospect Stalls and Stops (LinkedIn Learn)
  • Content Creation: Strategy and Tools (LinkedIn)
  • LinkedIn Quick Tips (LinkedIn)
  • Social Media Marketing Foundations (LinkedIn)
  • Social Media Marketing: Strategy and Optimization (LinkedIn)
  • Social Media Stories: Creative Strategies and Tips (LinkedIn)
  • Starting a Memorable Conversation (LinkedIn Learn)
  • Soft Skills for Sales Professionals (LinkedIn)
  • OLE (Organizational Learning Experts) (Golden Blue Group)
  • Train The Trainer (PTML T&D)

Timeline

Enterprise Account Executive

Moby Telecommunications
08.2022 - 09.2023

Team Lead Sales and Business Development

Moby Telecommunications
01.2022 - 09.2023

Senior Account Executive

Genesis Integration Inc
01.2021 - 05.2022

Business Sales Consultant

Shaw Communication
01.2018 - 05.2021

Digital Marketing Specialist

Freelance
01.2018 - Current

Business Development Representative & Project Manager

Bell Mobility
01.2017 - 01.2018

Corporate Account Executive

Worldlynx Wireless
10.2013 - 01.2017

Account & Project Manager

Worldlynx Wireless
10.2012 - 10.2013

Training and Recruitment Executive

Pak Telecom Mobile Ltd
09.2006 - 02.2012

MBA - Marketing And Business Administration

Preston University

B.com - Accounting

Punjab University

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Zill SyedSales and Marketing Professional