Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Syed Usman Faseehuddin

Mississauga,Canada

Summary

Contract Delivery Manager with over 12 years of experience in enterprise IT and infrastructure delivery across various sectors including transportation and telecommunications. Expertise in leading high-risk programs, managing delivery governance, and ensuring executive-level visibility. Proficient in end-to-end delivery ownership, risk management, vendor oversight, and financial control in multi-stakeholder environments. Committed to agile methodologies and fostering positive team dynamics to achieve service delivery excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Delivery Manager / Senior Program Manager

ONTC
Mississauga, Canada
11.2024 - 07.2025
  • Owned delivery of 8 enterprise‑level infrastructure and IT programs valued at $12M+, operating within a regulated public‑sector environment and achieving consistent on‑time, in‑budget outcomes.
  • Led cross‑functional delivery teams of 20+ across engineering, IT, operations, and vendors, serving as the single point of accountability for execution, risk escalation, and delivery commitments.
  • Governed stakeholder engagement across 5 departments through structured steering committees and executive forums, improving delivery confidence and decision velocity across leadership.
  • Managed procurement and vendor portfolios totaling $4.7M, negotiating SLAs, enforcing delivery accountability, and ensuring full compliance with organizational procurement and quality standards.
  • Established program governance frameworks, milestone tracking, and executive dashboards to improve visibility, reduce reporting latency, and enable proactive risk management.

Program Delivery Manager

Bell Canada
Mississauga, Canada
06.2022 - 06.2024
  • Led delivery of 5 large‑scale infrastructure and technology programs valued at $3.2M, supporting regional network modernization and enterprise OSS/BSS initiatives.
  • Owned end‑to‑end delivery execution including planning, dependency management, financial tracking, and risk mitigation across multi‑vendor and cross‑functional environments.
  • Acted as primary escalation point for senior leadership, enabling faster executive decisions across network expansion and transformation initiatives impacting 250K+ customers.
  • Governed vendor engagements and procurement activities totaling $1.7M, ensuring SLA adherence, cost optimization, and alignment with Bell’s financial and risk controls.
  • Applied Agile and scaled delivery practices as execution mechanisms while maintaining enterprise governance and predictability.

Program Delivery Manager

SimpleLogics
Toronto, Canada
08.2019 - 06.2022
  • Owned delivery of 12+ enterprise software and compliance‑driven programs for pharmaceutical and biomedical clients within highly regulated environments.
  • Led cross‑functional delivery teams of 15+, managing scope, schedule, dependencies, and risk to achieve a 96% on‑time delivery rate.
  • Managed program budgets exceeding $2.5M, improving forecast accuracy and reducing delivery variance through structured financial controls.
  • Established delivery roadmaps, governance cadences, and KPI reporting to improve transparency and executive‑level oversight.
  • Partnered with internal and external stakeholders to streamline delivery pipelines, resolve change impacts, and reduce feedback cycles.

Program Manager

Brillio LLC
Toronto, Canada
08.2015 - 08.2019
  • Supported enterprise program delivery across consulting engagements, coordinating cross‑functional teams and stakeholders across multiple client initiatives.
  • Contributed to delivery planning, release coordination, and execution governance within Agile‑based enterprise delivery models.

Program Coordinator / Delivery Lead

Kaseya Technologies
Miami, USA
02.2012 - 08.2015
  • Supported delivery of enterprise IT automation platforms across multiple product teams, coordinating requirements, testing, and release readiness.
  • Assisted in delivery governance, reporting, and stakeholder coordination across large‑scale SaaS product releases.

Education

Postgraduate Diploma - Business and Media Management

triOS College
Canada
11.2019

B.E. - Electrical and Electronics Engineering

BMS College of Engineering
India
07.2011

Skills

  • Program delivery management
  • Portfolio execution
  • Governance frameworks
  • Risk and dependency management
  • Financial controls
  • Vendor and procurement management
  • Executive reporting
  • Hybrid delivery methods
  • Enterprise agile scaling
  • Program increment planning
  • Release governance
  • Change management
  • Jira and Confluence expertise
  • Microsoft Project proficiency
  • Azure DevOps skills
  • Power BI and Tableau analysis
  • Excel dashboards and forecasting
  • Visio diagramming
  • Cloud migration strategies
  • Infrastructure modernization techniques
  • CI/CD governance oversight
  • Data platform management
  • Public-sector governance knowledge
  • Data governance practices
  • SOX, GDPR, HIPAA compliance
  • Accessibility standards adherence (WCAG)
  • Executive stakeholder engagement
  • Cross-functional leadership abilities
  • Vendor negotiation skills
  • Conflict resolution techniques

Certification

Project Management Professional (PMP)

Timeline

Delivery Manager / Senior Program Manager

ONTC
11.2024 - 07.2025

Program Delivery Manager

Bell Canada
06.2022 - 06.2024

Program Delivery Manager

SimpleLogics
08.2019 - 06.2022

Program Manager

Brillio LLC
08.2015 - 08.2019

Program Coordinator / Delivery Lead

Kaseya Technologies
02.2012 - 08.2015

Postgraduate Diploma - Business and Media Management

triOS College

B.E. - Electrical and Electronics Engineering

BMS College of Engineering
Syed Usman Faseehuddin