"Enthusiastic about roles involving the maintenance of network infrastructure, user account management, technical assistance for end-users, and troubleshooting hardware and software issues. Proven ability to thrive in fast-paced environments while maintaining a high level of professionalism and customer service. Excited to apply the technical acumen and commitment to learning in a dynamic IT team."
Storage Configurations: Proficient in designing and implementing storage solutions including RAID configurations, iSCSI setups, and SANs, ensuring optimized performance and reliability.
Server Hardware Configurations: Skilled in configuring and optimizing server hardware (Dell PowerEdge, HP ProLiant, IBM), maximizing efficiency and compatibility.
Operating Systems: Familiar with Windows Server (2022, 2019, 2016), VMware, and Ubuntu Linux.
Hyper-V and VMware: Capable of deploying, configuring, and managing virtualized environments to streamline IT infrastructure management.
Active Directory: Configuration and management of domain controllers, group policies, DNS, and DHCP.
Network Troubleshooting: Resolve network issues related to topologies, SAN, WAN, and LAN.
Hardware Diagnostics: Identify hardware issues across servers, storage systems, POS equipment, computers, and laptops.
Server Hardware Configuration: Configure and optimize server hardware for optimal performance.
Enterprise Hardware Management: Manage and maintain enterprise-level hardware components, including servers, and storage systems.
Software Installation and Configuration: Install and configure software applications according to organizational needs.
Remote Desktop Support (ServiceNow): Provide efficient remote assistance using the ServiceNow platform.
Backup and Disaster Recovery: Implement robust backup solutions and disaster recovery plans.
Endpoint Security: Ensure the security of endpoints through effective management and Monitoring Documentation: Maintain comprehensive records of IT systems, configurations, and procedures.