Syed Rashid Hussain
Saskatoon,SK
Summary
Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.
Overview
6
6
years of professional experience
Work History
Waiter
Fuddruckers Restaurants LLC
01.2023 - Current
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Anticipated guests' service needs by asking questions to better understand needs and listening to guest preferences.
- Welcomed and acknowledged guests with smile, eye contact and friendly verbal greeting using guest's name, boosting overall guest satisfaction scores.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
Hotel Room Attendant
Sarawan Hotel
02.2021 - 05.2022
- Vacuumed carpets, mopped floors and dusted surfaces to maintain spotless environment.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Vacuumed, dusted and maintained common areas, hallways, and waiting areas at elevators.
Waiter
Regent Plaza Hotel
03.2018 - 02.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Education
High School Diploma -
Taamir-e-Millat High School
Karachi, Pakistan02.1992
Skills
- Dining Room Cleaning and Upkeep
- Table Monitoring and Turnover
- Safety and Sanitation
- Guest Flow
- Ability to Lift 30 Pounds
Timeline
Waiter
Fuddruckers Restaurants LLC
01.2023 - Current
Hotel Room Attendant
Sarawan Hotel
02.2021 - 05.2022
Waiter
Regent Plaza Hotel
03.2018 - 02.2022
High School Diploma -
Taamir-e-Millat High School
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