Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Syed Nafis Ashraf

Syed Nafis Ashraf

Summary

Enthusiastic and innovative junior computer science student seeking various types of jobs to thrive differently. I look forward to the possibility of contributing positively to your team and am excited about the opportunity to learn and grow professionally in Montreal's vibrant job market.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

IO Solutions Call Center
Montreal, QC
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Chef

3 BRASSEURS
06.2023 - Current

Call Centre Representative

IO Solutions Contact Center Inc.
11.2022 - Current

Chef

SIR WINSTON CHURCHILL PUB
Montreal, QC
09.2022 - 12.2022
  • Monitored food production to verify quality and consistency.
  • Reduced food waste with strategic menu planning and inventory control techniques.

Chef

Notre-boeuf-de-grace
Montreal, QC
06.2022 - 10.2022
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Enhanced customer satisfaction by consistently delivering high-quality culinary creations.

Chef

Allo Mon Coco
Montreal, QC
09.2021 - 12.2021
  • Maintained well-organized mise en place to keep work consistent.
  • Trained and mentored new staff members in kitchen safety, sanitation and cooking techniques.
  • Disciplined and dedicated to meeting high-quality standards.

Customer Service Representative

Grameenphone
07.2020 - 10.2020

Education

Bachelor's Degree in Computer Science -

Concordia University
Montreal, QC
12.2025

High school diploma or GED -

Sunnydale
06.2021

Skills

  • Chef (3 years)
  • English (20 years)
  • Customer service(3 years)
  • Microsoft Excel,Office & Word (10 years)
  • Communication skills (10 years)
  • Analysis skills
  • Kitchen Management Experience
  • Culinary Experience
  • Call Center (3 years)
  • Customer Support (4 years)
  • Data entry (3 years)
  • Java (2 years)
  • C/C (Less than 1 year)
  • Git
  • Teaching (4 years)
  • Call center (4 years)

Languages

English
Native or Bilingual
Bengali
Native or Bilingual

Timeline

Chef

3 BRASSEURS
06.2023 - Current

Call Centre Representative

IO Solutions Contact Center Inc.
11.2022 - Current

Chef

SIR WINSTON CHURCHILL PUB
09.2022 - 12.2022

Chef

Notre-boeuf-de-grace
06.2022 - 10.2022

Chef

Allo Mon Coco
09.2021 - 12.2021

Customer Service Representative

Grameenphone
07.2020 - 10.2020

Customer Service Representative

IO Solutions Call Center

Bachelor's Degree in Computer Science -

Concordia University

High school diploma or GED -

Sunnydale
Syed Nafis Ashraf