Syed Masood Quadri
MISSISSAUGA,ONTARIO
Summary
Diligent Senior Product Manager offering 10 years of success in product roadmap development, market research and data analysis. Highly skilled in identifying opportunities to maximize revenue. Driven and strategic with proven history of superior market penetration and product launch. Motivated professional with extensive experience in product sales and distribution. Possesses unmatched leadership and strategy skills to maximize company revenue. Expertise in management, marketing strategies and merchandising. Experienced and highly determined Strategic Key Account Manager passionate about developing innovative methods to drive sales. Specializes in leading teams through product design and distribution. Comfortable working in fast-paced and deadline-driven environment. Dedicated Courier and Freight professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
22
22
years of professional experience
Work History
Product Manager
Aramex Saudi Limited
01.2016 - 08.2023
- Identified opportunities for new products and improvements to existing products to increase sales.
- Conducted market research to understand customer needs and identify potential opportunities.
- Created and executed strategies to drive development and success of products.
- Directed concept design, feature definitions and production support.
- Conducted market research to identify new opportunities and target markets.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Executed comprehensive marketing plans that consistently achieved targets for increased revenue.
- Captured new customers by optimizing business strategies and launching products to diversify offerings.
- Continually maintained and improved company's reputation and positive image in markets served.
- Led team of Sales professionals, offering mentoring and coaching to build knowledge and skills.
Senior Sales Manager
Aramex Saudi Limited
11.2010 - 12.2015
- Established ambitious sales targets, managed deployment strategies, and developed go-to-market plans to capitalize on every revenue opportunity.
- Achieved dramatic sales increase by skillfully managing relationships and proactive sales approaches.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
- Consistently serviced accounts to maintain active contacts and continuously promote profitable offerings.
- Gave benefit-oriented, polished presentations driving dramatic revenue growth across multiple sales channels.
- Connected with prospects through trade shows, cold calling and local-area networking.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Established and cultivated solid business relationships with new or existing customers.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Recruited and hired top-level talent to add value and expertise to sales department.
- Attended industry shows, conventions, and other meetings with primary mission of expanding market opportunities.
Customer Account Manager
Aramex Saudi Limited
03.2006 - 10.2010
- Evaluated customers' potential needs to make appropriate recommendations.
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
- Supervised daily operations and sales functions to maximize revenue, customer satisfaction, and employee productivity.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Handled complaints, provided appropriate solutions and alternatives within appropriate timeframes and followed up to achieve resolution.
- Partnered with business leaders to deliver services that support company objectives and consistent with corporate values.
Customer Account Executive
Zahid Heanor Transport Co. Ltd
01.2002 - 02.2006
- Evaluated customers' potential needs to make appropriate recommendations.
- Built rapport with customers and maintained loyalty by providing fast, knowledgeable service.
- Trained clients on product features and updates to secure buy-in.
- Leveraged knowledge of company services, familiarity with industry competitors and persuasive communication style to prevent customers from ending or downgrading services.
- Managed sales cycle to maintain solid customer base.
- Leveraged CRM to collect, organize and manage sales data and customer information.
- Secured on-time payments and collected on delinquent accounts with tailored payment plans.
- Created sales objectives and strategies to help struggling teams increase productivity and meet sales metrics.
- Established close relationships with new small business prospects.
- Mastered and constantly improved sales prospecting, follow-up and upsell processes.
- Developed and managed strong and growing pipelines of prospective small business customers.
Education
Diploma in Business Administration , Sales & Mrkt - Management Studies
Cambridge Tutorial College
United Kingdom06.1999
Bachelors of Commerce - Marketing Management - Customer Relationship Marketing
Varanasi Sanskrit University
Varanasi04.1993
Skills
- Data Analytics
- Sales Enhancement
- Negotiation
- Product Management and Branding
- Salesforce Development
- Corporate Communications
- Critical Thinking
- Staff Management
- Business Development
- Facility Tours
- New Business Opportunities
- Productivity Management
- Client Requirements
- Customer Training
- Strategic Networking
- Customer Retention Strategies
- Client Meetings
- Business Planning
- Customer Needs Assessments
- Timeline Management
- Weekly Production Management
- KPI Tracking
- Customer Consultations
- Managing Production Teams
- Product Development
- Business Needs Analysis
- Strategic Planning
- Business Administration
Timeline
Product Manager
Aramex Saudi Limited
01.2016 - 08.2023
Senior Sales Manager
Aramex Saudi Limited
11.2010 - 12.2015
Customer Account Manager
Aramex Saudi Limited
03.2006 - 10.2010
Customer Account Executive
Zahid Heanor Transport Co. Ltd
01.2002 - 02.2006
Diploma in Business Administration , Sales & Mrkt - Management Studies
Cambridge Tutorial College
Bachelors of Commerce - Marketing Management - Customer Relationship Marketing
Varanasi Sanskrit University
Similar Profiles
Afsal ChakkiparambanAfsal Chakkiparamban
Operations supervisor at Aramex Saudi LimitedOperations supervisor at Aramex Saudi Limited
MICHAEL OGBACHALUMICHAEL OGBACHALU
Senior Human Resources Executive at Aramex Delivery Services LimitedSenior Human Resources Executive at Aramex Delivery Services Limited
Imran KhalidImran Khalid
Senior Financial Controller, Head of Projects Cost at Saudi Arabian Parsons LimitedSenior Financial Controller, Head of Projects Cost at Saudi Arabian Parsons Limited
Jaismeen GabriaJaismeen Gabria
Bookkeeper at Parklawn Preschool Inc.Bookkeeper at Parklawn Preschool Inc.
Vidhya SathyavetiVidhya Sathyaveti
Support Worker at WalmartSupport Worker at Walmart