Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Syeda Haleema Sadiya

Richmond,BC

Summary

I am a Highly Motivated and career-oriented person. Eager to apply my accounting degree towards launching a successful career with an organization that will capitalize on accounting, tax return preparation, administrative, leadership, and IT talents.

Overview

3
3
years of professional experience

Work History

Donuts - Baker, CSR

Tim Hortons,
Richmond, BC
02.2022 - Current

Achievements: March 2022
Took an imitative to take over the baker position when we were running short of
a baker

I learnt about how to make donuts, its process, steps, all the other work related
to baking role in first 3 hours of shift

• I handled baking counter solely on the 2nd shift.

Achievements: as CSR
• I was able to perfectly operate the POS system in 3 shifts of 20 hours
I can identify the regular customers, and their order in advance, this built the
customer experience and relationship even more
•I made sure the waiting time for customer is not more than 1-4 minutes for both drinks and food.

Customer Service Representative

PORCH AMS NEST, UBC
Vancouver, British Columbia
09.2021 - Current

Customer order fulfillment, greet guests and seat them at tables or in waiting
area.
•Sandwich, Salad, Signature bowls preparing Vegetable restocking, Cleaning and
temperature checking of all the cooling and heating systems
•Receive payment by cash, check, credit cards, vouchers, AMS Card or automatic debits and Issue receipts for the same

Customer Service Representative

Subway Knight Street -
Vancouver, British Columbia
04.2021 - 09.2021

Speak with patrons to ensure satisfaction with food and service, or to make
conversation
•Sandwich preparing, Vegetable cutting, Cleaning, and refilling the frontend
stocks
•Receive payment by cash, check, credit cards, vouchers, or automatic debits and Issue receipts for the same
•Count money in cash drawers at the beginning and end of the shifts to ensure that amounts are correct and that there is adequate change.

Associate Consultant

Wenger & Watson
Bangalore
03.2019 - 09.2020
  • Worked towards closing positions ranging from junior, mid-level and senior level for both traditional and niche skills
  • Hiring for Junior to senior level positions like - Backend, frontend, full stack, android, IOS developers, Technical Architects, Principal Engineers/Architects, Engineering Managers, Data Engineers
  • Working predominantly for E-commerce/Internet-based Startups and well-established product companies
  • Skilled in sourcing via LinkedIn
  • Extensive hiring through sourcing portals like Sixth Sense, Instahyre.

Associate Consultant

Careernet Technologies
, INDIA
08.2018 - 03.2019
  • Candidate sourcing and screening from portals as Naukri, Monster, and LinkedIn
  • Worked on various IT infrastructure and development skills
  • Work experience with various clients such as Wells Fargo, Epsilon, Koch , Meesho, Cleo, British telecom,Tata Digital, Bajaj Allianz
  • Excellent candidate management
  • Able to give a Boolean search and identify the appropriate profile for the requirement
  • Requirement pitching, Evaluating analyzing and processing the profile, offer negotiation includes daily routine.

Education

Diploma - Accounting Program

UBC
08.2022

Master of Business Administration - Marketing

JSS Science And Technology University
01.2018

Bachelor of Commerce -

Vidya Vardhaka First Grade College, Mysore University
01.2016

CWBC
Volunteer
03.2022

CVITP
Tax Preparer, Volunteer
03.2022

JCE Toastmaster International Club
Member
08.2018

Young India Club
Member
08.2018

Skills

  • Software Skills
  • SPSS, Operating System: Windows, MAC OS Office Suite: Microsoft Word, Excel, MS PowerPoint

Timeline

Donuts - Baker, CSR

Tim Hortons,
02.2022 - Current

Customer Service Representative

PORCH AMS NEST, UBC
09.2021 - Current

Customer Service Representative

Subway Knight Street -
04.2021 - 09.2021

Associate Consultant

Wenger & Watson
03.2019 - 09.2020

Associate Consultant

Careernet Technologies
08.2018 - 03.2019

Diploma - Accounting Program

UBC

Master of Business Administration - Marketing

JSS Science And Technology University

Bachelor of Commerce -

Vidya Vardhaka First Grade College, Mysore University

CWBC

CVITP

JCE Toastmaster International Club

Young India Club
Syeda Haleema Sadiya