Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Syeda Amna Amjad

Edmonton,AB

Summary

Dynamic customer service professional with experience at Olive Garden, excelling in creating welcoming environments and enhancing guest experiences. Skilled in effective multitasking and interactive communication, I successfully managed reservations and trained new staff, ensuring operational efficiency and high standards of service. Committed to delivering exceptional customer satisfaction.

Experienced with creating warm and welcoming environments for guests. Utilizes excellent communication and organizational skills to ensure smooth operations. Track record of providing personalized service and promptly addressing guest needs.

Overview

3
3
years of professional experience

Work History

Hostess

Olive Garden
09.2021 - 08.2024
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing seating arrangements for efficiency.
  • Communicated effectively with kitchen and service staff to enhance guest experience.
  • Handled customer inquiries and complaints with professionalism and courtesy.
  • Assisted in training new staff members on hostess procedures and systems.
  • Maintained cleanliness of front-of-house areas to uphold restaurant standards.

Customer Experience Sales Floor Associate

Walmart
09.2021 - 06.2023
  • Assisted customers in locating products, enhancing overall shopping experience.
  • Processed transactions accurately and efficiently at point of sale.
  • Maintained organized product displays to ensure optimal visual merchandising.
  • Collaborated with team members to resolve customer inquiries and concerns.
  • Participated in inventory management, ensuring stock levels met demand.

Education

Intercalated Bachelor Of Science -

Macewan University
Edmonton, None

WP Wagner High School
Edmonton

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette

Languages

English
Full Professional
Urdu
Native or Bilingual
Punjabi
Professional Working
Hindi
Full Professional
Mandarin
Limited Working

Timeline

Hostess

Olive Garden
09.2021 - 08.2024

Customer Experience Sales Floor Associate

Walmart
09.2021 - 06.2023

Intercalated Bachelor Of Science -

Macewan University

WP Wagner High School
Syeda Amna Amjad