Syed Sifat
Toronto,ON
Summary
Dedicated and highly skilled professional with a strong commitment to ensuring the safety and security of individuals and property. Proven experience in surveillance, access control, and emergency response. Trained in Toronto-specific security protocols. Demonstrates excellent communication and problem-solving skills. Seeking a challenging position as a security guard in Toronto to contribute expertise in maintaining a secure environment
Overview
4
4
years of professional experience
1
1
Certification
Work History
Host
Moxies Bar & Grill
04.2023 - Current
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Senior Customer Support Specialist
Quantanite
01.2020 - 02.2023
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Post-Baccaleurate Diploma - Digital Marketing
York University
Toronto, ON01.2025
Skills
- Server Support
- Telephone Reception
- Team Collaboration
- Reservations Management
- Active Listening
- Problem Solving Abilities
- Telephone Etiquette
Languages
English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working
Urdu
Professional Working
Certification
Private Security and Investigative Certification
CPR and First Aid Certification
Smart Serve Certification
Workplace Wellbeing
AODA
Timeline
Host
Moxies Bar & Grill
04.2023 - Current
Senior Customer Support Specialist
Quantanite
01.2020 - 02.2023
Post-Baccaleurate Diploma - Digital Marketing
York University
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