Summary
Overview
Work History
Education
Skills
Timeline
Generic

Syed Rizvi

Winnipeg,MB

Summary

Dynamic sales professional with a proven track record at Rogers Communications, excelling in customer relations and upselling techniques. Adept at building strong client relationships, generating leads, and enhancing satisfaction. Skilled in performance tracking and account management, driving significant revenue growth through strategic sales initiatives.

Overview

2
2
years of professional experience

Work History

Sales Representative

Rogers Communications
06.2025 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • D2D sales

Accountant

Zash Group of Companies
10.2023 - Current
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Reconciled accounts and reviewed expense data, net worth, and assets.
  • Documented cash, credit, fixed assets, accrued expenses, and line of credit transactions.
  • Gathered financial information, prepared documents, and closed books.
  • Managed cash flow effectively, ensuring all company liabilities were met in a timely manner and surplus funds were invested wisely.
  • Collaborated with accounting manager to comply with governing bodies and limit regulatory risks.


Client Care Coordinator

CBI Home Health
02.2024 - 03.2025
  • Applied strategic thinking skills when evaluating potential solutions or alternatives during critical decision-making processes affecting the client experience.
  • Enhanced client satisfaction by promptly addressing concerns and providing personalized solutions.
  • Developed strong relationships with clients to build trust and loyalty, resulting in repeat business.
  • Maintained detailed records of client interactions, enabling accurate tracking and reporting of performance metrics.
  • Streamlined appointment scheduling for improved efficiency and increased client retention.
  • Met customer call guidelines for service levels, handle time and productivity.

Sales Associate

OSL Retail Services
06.2023 - 02.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Bachelor of Arts - Economics

University of Manitoba
Winnipeg
12-2026

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Sales expertise
  • Relationship building
  • Sales presentations
  • Upselling and cross selling
  • Account management
  • Performance tracking
  • Lead generation
  • Records management
  • Account servicing
  • Team leadership
  • Time management
  • Cold calling

Timeline

Sales Representative

Rogers Communications
06.2025 - Current

Client Care Coordinator

CBI Home Health
02.2024 - 03.2025

Accountant

Zash Group of Companies
10.2023 - Current

Sales Associate

OSL Retail Services
06.2023 - 02.2024

Bachelor of Arts - Economics

University of Manitoba

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Syed Rizvi