Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Syed Qamar

Toronto

Summary

Highly organized and detail-oriented worker, with a drive to exceed expectations. Ability to analyze data, develop strategies, and provide solutions to complex problems.Seeking to leverage skills and knowledge to contribute to team success.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Transit Operator (Street Car)

Toronto Transit Operator
06.2022 - Current
  • Operated streetcar in a safe and efficient manner following TTC and HTA policies, ensuring passenger safety and satisfaction while demonstrating sensitivity and understanding towards diverse and vulnerable communities.
  • Utilized strong interpersonal skills to de-escalate contentious situations, contributing to a positive and secure environment onboard.
  • Collaborated effectively with Transit Control CIS and Divisional Management, showcasing strong teamwork abilities and comprehensive knowledge of emergency response procedures.
  • Extensive knowledge of streetcar operations, technical issues & reporting procedures.
  • Comprehensive knowledge of emergency response procedures and de-escalation techniques.
  • Upholdaculture of respect and dignity. Consistently delivering exceptional treatment to both customers and fellow team members.
  • Maintain a positive attitude in all customer interactions, showcasing resilience and composure in challenging situations
  • Efficiently manage multiple tasks, addressing customer inquiries promptly with accuracy and attention to detail

Operator

Fed Ex
01.2020 - 05.2022
  • Safe securement and transport of multiple trailers and manual transport equipment
  • Provide safe and on-time delivery of goods cross-borders (USA)
  • Maintain up to date and accurate delivery records and logs in accordance with company policies and bi-laws
  • Liaised with multiple internal and external stakeholders to efficiently transport and deliver goods
  • Conducted daily vehicle and freight inspections and service logs
  • Detect, diagnose and/or report any issues related to vehicle, freight and on time performance
  • Safely set out traffic flags and delineators in case of emergency
  • Maintain effective and up to date communication with internal dispatch
  • Adhered to all applicable traffic & transportation laws, corporate and safety regulations, etc.

Truck Driver

Ryder Logistics
04.2016 - 12.2020
  • Provided safe and on-time delivery of goods cross-borders (USA)
  • Maintained a safe & clean work environment at all times
  • Safe operation of tractor-trailer
  • Conducted daily vehicle and freight inspections and service logs
  • Adhere to all applicable traffic & transportation laws, corporate and safety regulations, etc
  • Preserve quality and integrity of freight while ensuring timely delivery
  • Conduct regular inspections of tractor-trailer and log/report any issues.

Security Supervisor

PRIMARY RESPONSE
05.2012 - 12.2015
  • Planned and maintained employee work schedules and patrolling area guides
  • Processed work orders and tenders from managers and dispatched personnel accordingly
  • Maintained continuous communication with supervisors and employees regarding issues and incidents
  • Performed clerical duties including but not limited to sorting mail, managing appointment and meeting requests
  • Executed comprehensive reviews to ensure resolution of incidents.
  • Trained new personnel on security protocols, emergency response plans and equipment operations.
  • Coordinated with local law enforcement agencies for mutual aid during large scale emergencies.

Security Officer

G4S
03.2010 - 04.2012
  • Patrolled premises regularly to maintain order and establish security presence.
  • Utilized strong communication skills to interact with staff, guests, vendors and law enforcement personnel in a professional manner.
  • Enforced safety regulations, policies and procedures to ensure a safe environment.
  • Performed routine checks of doors, windows, and gates for security breaches.
  • Patrolled assigned areas on foot or in a vehicle to monitor safety and security of personnel and property.
  • Maintained daily logs of all activity occurring on the premises.
  • Prepared detailed reports of security incidents and investigations.

Education

Diploma Certificate of Apprenticeship - Heating and Air Conditioning Technician (HVAC)

George Brown College, College of Trades
Toronto, ON
09.2012

Skills

  • AutoCAD
  • MS Office
  • Professional Communication Skills
  • Leadership skills, Interpersonal skill & Networking Communication
  • Leadership & Team Building
  • Adaptability and resilience
  • Vehicle inspection abilities
  • Attention to detail
  • Computer literacy
  • Decision-making
  • Team collaboration
  • Strong communication
  • Adaptability
  • Problem-solving abilities
  • Emergency response readiness
  • First aid knowledge
  • Conflict resolution
  • Strong HumanRelation & Public Relation Skills
  • Public safety awareness
  • Effective communication
  • Decision making
  • Critical thinking
  • Report writing
  • Integrity and honesty
  • Mental resilience
  • De-escalate situations
  • Knowledgeable about the Ontario Human Rights Code and Related Orders
  • Fluent in Urdu, Hindi, Punjabi
  • Troubleshooting
  • Safety compliance

Languages

English
Full Professional

Certification

AZ

Timeline

Transit Operator (Street Car)

Toronto Transit Operator
06.2022 - Current

Operator

Fed Ex
01.2020 - 05.2022

Truck Driver

Ryder Logistics
04.2016 - 12.2020

Security Supervisor

PRIMARY RESPONSE
05.2012 - 12.2015

Security Officer

G4S
03.2010 - 04.2012

Diploma Certificate of Apprenticeship - Heating and Air Conditioning Technician (HVAC)

George Brown College, College of Trades

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Syed Qamar