SYED MISSAM
Surrey,BC
Summary
Diligent Procurement Manager. Overseeing procurement processes, ensuring cost-effective purchases, and maintaining supplier relationships. Demonstrated effective negotiation and strategic sourcing skills. Experienced with managing procurement operations to optimize supply chain efficiency. Utilizes strategic sourcing and supplier relationship management to drive cost savings. Track record of effective negotiation and contract management.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Group Procurement Manager (IT & NON-IT GOODS)
Emirates Stars Hospitality Group Dubai & Sharjah
01.2018 - Current
- Monthly reporting – Manage the production of the monthly team dashboard showing Department spend reporting and trend analysis reporting against budget
- Cost savings and avoidance – Monthly collation, and compilation of management reporting of savings planned, achieved and costs avoided by IT Procurement Team.
- Leadership - As a key leader of a category of spend, responsible to develop then implement sourcing strategy and ensure alignment, compliance and delivery of required business performance
- Change Management - Adopt high quality change practices with customers and stakeholders, building and implementing an organization which is sustainable.
- Supplier Value Management - Implement Supplier Value Management with the key suppliers in this category to manage supplier performance, establish a Governance Model, and ensure continuous improvement.
- Experience with Hospitality Infrastructure, preferably in IT hardware and software related solutions. Work with procurement process in ERP (requests, payments, approvals)
- Participation in budget preparation and control. Monthly control and monthly reporting financial.
- Optimize procurement and asset/inventory management processes. Establishing and driving the IT procurement strategy
- Establishing technology procurement process and procedures that balance cost, risk and speed.
- Establishing metrics and key performance indicators (KPIs) for IT procurement Ensuring continuous IT procurement process improvement.
- Implement strategic sourcing practices for software and hardware utilizing the various standard sourcing processes adopted by the Sourcing Department.
- Effectively manage, Budget and purchased inventory while utilizing proposed sheets. Successfully negotiate prices with suppliers, utilizing rebates, consolidation of goods and volume discounts.
- Emirates Stars Hotel Apartments Dubai (156 Room Keys)
- Nejoum Al Emarate Hotel Sharjah (153 Room Keys)
- Emirates Stars Hotel 1 Apartments Sharjah (29 Room Keys)
- Emirates Stars Hotel 2 Apartments Sharjah (29 Room Keys)
Pre-Opening Procurement Manager
Al Ain Hotel Apartments Ajman & Crown Palace Hotel Ajman
03.2016 - 06.2018
- Successfully managed procurement for multiple hotel pre-openings in Ajman with total of 450 room keys.
- Secured timely delivery and installation of FF&E (furniture, fixtures & equipment) within budget for seamless hotel launch.
- Develop, lead and execute purchasing strategies, Track and report key functional metrics to reduce expenses and improve effectiveness.
- Craft negotiation strategies and close deals with optimal terms partner with stakeholders to ensure clear requirements documentation.
- Forecast price and market trends to identify changes of balance in buyer-supplier power, Perform cost and scenario analysis, and benchmarkingAssess, manage and mitigate risks.
- Seek and partner with reliable vendors and suppliers determine quantity and timing of deliveries. Monitor and forecast upcoming levels of demand.
- TOTAL 450 Room Keys
Cluster Assistant Procurement Manager
Emirates Stars Hospitality Group Dubai & Sharjah
01.2014 - 01.2018
- Strategic Procurement Planning:
- Lead the development and execution of comprehensive procurement strategies aligned with hotel IT requirements, financial objectives, and business goals.
- Collaborate closely with IT teams, department heads, and senior management to understand technology needs and ensure procurement efforts support operational excellence.
- Vendor Management:
- Identify, evaluate, and onboard suppliers and vendors capable of delivering quality IT hardware, software, and services to meet hotel standards.
- Negotiate pricing, terms, and service level agreements to achieve cost savings while maintaining high standards of service delivery and reliability.
- Contract Negotiation and Management:
- Negotiate and manage contracts with IT vendors, ensuring compliance with legal requirements and hotel policies. Monitor contract performance and vendor relationships to drive continuous improvement and resolve issues promptly.
- Market Research and Technology Assessment:
- Conduct market analysis and stay abreast of industry trends to identify opportunities for innovation and cost reduction in IT procurement. Evaluate emerging technologies and recommend solutions that enhance guest experience, operational efficiency, and competitive advantage.
- Risk Management and Compliance:
- Ensure procurement activities comply with regulatory requirements and internal policies, mitigating risks associated with vendor selection and contract management. Implement best practices for procurement processes, documentation, and audit readiness.
- Team Leadership and Collaboration:
- Supervise and mentor procurement team members, fostering a collaborative and results-driven work environment. Partner with cross-functional teams including IT, Finance, and Operations to align procurement strategies with overall business objectives.
- Emirates Stars Hotel Apartments Dubai (156 Room Keys)
- Nejoum Al Emarate Hotel Sharjah (153 Room Keys)
- Emirates Stars Hotel 1 Apartments Sharjah (29 Room Keys)
- Emirates Stars Hotel 2 Apartments Sharjah (29 Room Keys)
Education
Master Of Science - Cybersecurity
University of Gloucestershire UK
06-2026
Master of Science - Geographical Information Sciences
Federal University of Arts Science And Technology
Karachi Pakistan01-2010
Bachelor of Science - Honors in Social Sciences
Federal University of Arts Science And Technology
Karachi Pakistan01-2009
Skills
- Vendor Management
- Bidding Processes
- Product Management
- Decision Making Strength
- Vendor Negotiations
- Cost Control
- ABC Analysis
- Category Buying
- Product Hunting from China market
- Procurement Management
- Inventory Management
- Pricing standards
- Project management
- IT Procurement management
- Managing crisis situations
- Resource vendor management
- Global procurement
- Price negotiation
- Supplier management
- Supplier relationship management
Accomplishments
- Set up and managed a brand-new Procurement department for Emirates Stars Hospitality Group Dubai & Sharjah and Increased a PBIT by AED 300,000 over the annual budget for the group.
- Responsible for product support and warranties, leasing, maintenance, and software contracts, as well as hardware purchases, and license information.
- Directly coordinated with business units to develop and deliver sourcing strategies for IT Goods and services to support internal department’s needs.
- Reduce general IT cost 6% and Food, beverage, and HK department costs 4% by using volume purchases, consolidation of goods, contract pricing, and introduction of new products.
- Reduce labour costs by 8% by receiving and stocking the same day.
- Manage inventory needs for 4 locations (Dubai & Sharjah)
- Oversee and mentor a team of 3 purchasing professionals.
- Purchased over 1 million to 1.2 million AED in inventory annually.
- Source local ingredients to incorporate into our menus increases customer satisfaction for F&B & HK Departments.
Special Achievements
- Manager of the Year 2022: Recognized as 2022 Manager of the Year (Emirates Stars Hospitality Group, Dubai & Sharjah) for spearheading cost-saving initiatives that significantly reduced expenses during hotel renovation projects that save almost 40% in total renovation budget.
- Certificate of Appreciation: Awarded Certificate of Appreciation (4 consecutive years, 2019,2018,2021 and 2023) by Emirates Stars Hospitality Group (Dubai & Sharjah) for achieving cost savings and consistently securing on-time sourcing within the purchasing department.
- Sustainability Initiative: Developed and implemented a sustainability initiative resulting in a 30% reduction in carbon emissions. Briefly describe developing sustainable procurement policies or leading employee training programs on these practices. Worked with suppliers to promote sustainable sourcing practices and ethical supply chain management standards. Led initiatives to procure energy-efficient IT equipment and devices, reducing overall energy consumption and operational costs. Conducted audits and assessments to ensure suppliers comply with environmental regulations and corporate sustainability goals.
- Reduced environmental impact: Highlight increased use of recycled and biodegradable materials, contracts with eco-conscious suppliers, or packaging reduction initiatives.
- Preopening of Hotels and Hotel Apartments: Initiate and implement a strategy to fulfill Preopening requirements to operate in-depth Procurement for brand-new Hotels in Ajman, UAE.
Languages
English
Full Professional
Hindi
Native or Bilingual
Certification
Security industry regulatory Agency License of Supervisions.
Microsoft Fabric Analyst In a Day.
Object-oriented programming (OOP).
Applications of Artificial intelligence in Tourism and Hospitality industry.
Microsoft Fabric Analyst in a Day.
Awards
Top 25 Exceptional Leaders in IT 2023 – Globally by DIGITALCONFEX
Top 25 Tech Leaders in IT 2025 – Globally by DIGITALCONFEX
Manager of the Year 2022 - Emirates stars Hospitality Group Dubai & Sharjah.
INTERNET SKILLS
- Online Bidding, and Online purchasing
- IT Management
- Web Admin Panel
- SEO, Bookmarking
- Domain Hosting
- Blogging, Project Implementations
- Google Insight
- Google Add Sense
- Google page verification
- Google Add words
- OPERA 4.0 / 5.0
- FEN, SKY FOS , Micros POS
- Call management, Matrix Payroll
- Etisalat Accounts Management
- ArcGIS 10, ArcGIS 9.x, ArcSDE, ArcGIS Server, ArcGIS Network Analyst, ArcView 3.x
- Object Oriented Programming
- C# Java, C++, Adobe Photoshop, Adobe Illustrator, Macromedia Flash Microsoft Outlook Ex
Timeline
Group Procurement Manager (IT & NON-IT GOODS)
Emirates Stars Hospitality Group Dubai & Sharjah
01.2018 - Current
Pre-Opening Procurement Manager
Al Ain Hotel Apartments Ajman & Crown Palace Hotel Ajman
03.2016 - 06.2018
Cluster Assistant Procurement Manager
Emirates Stars Hospitality Group Dubai & Sharjah
01.2014 - 01.2018
Master Of Science - Cybersecurity
University of Gloucestershire UK
Master of Science - Geographical Information Sciences
Federal University of Arts Science And Technology
Bachelor of Science - Honors in Social Sciences
Federal University of Arts Science And Technology