Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Syed Islam

St. John's,Newfoundland And Labrador

Summary

An Economics undergraduate deeply passionate about the field, I also find joy in the world of art, particularly movies, and love writing in my spare moments. My academic journey has equipped me with strong analytical skills while my artistic interests have nurtured a creative mindset. I thrive in collaborative environments, valuing teamwork and am eager to apply my blend of economic insight and creative thinking to roles that foster collaborative problem-solving and innovation.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Circle K
09.2022 - 03.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Stocked items on a regular basis.
  • Offered advice and assistance to customers, paying attention to special needs or wants.

Content Writer

US Foundation
08.2020 - 10.2021
  • Spearheaded a team of content writers, fostering a dynamic and cohesive environment for ideation and creation.
  • Managed and curated the organization's social media presence, ensuring a compelling and engaging representation.
  • Presented the organization's activities to the public, effectively communicating its initiatives and achievements.

Customer Service Specialist

TechTics E-Store
09.2020 - 08.2021
  • responded to customer’s queries on queue basis via social media to maintain an optimal service level.
  • Provided one-stop quality information to ensure positive customer experience.
  • Built good relationship with clients and maintained regular follow-up.

Education

Bachelor of Science - Economics

Memorial University of Newfoundland
St John’s, NL
04.2026

High School Diploma -

Jalalabad Cantonment Public School And College
Sylhet, Bangladesh
03.2020

Skills

  • Customer Relations
  • Retail Store Support
  • Sales Expertise
  • Team Development
  • Customer Service

Languages

English
Full Professional
Bengali
Native or Bilingual
Hindi
Professional Working

Timeline

Customer Service Representative

Circle K
09.2022 - 03.2023

Customer Service Specialist

TechTics E-Store
09.2020 - 08.2021

Content Writer

US Foundation
08.2020 - 10.2021

Bachelor of Science - Economics

Memorial University of Newfoundland

High School Diploma -

Jalalabad Cantonment Public School And College

Similar Profiles

CREATE PROFILE
Syed Islam