Syed Imam
Alliston,ON
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success.
Overview
2
2
years of professional experience
Work History
IAM Analyst
Rogue Transportation
03.2022 - Current
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Validated results and performed quality assurance to assess accuracy of data.
- Responding to issues from users, suppliers and members via phone, email or remotely.
- Evaluating the appropriateness of access requests by assessing risk and boundaries between groups to ensure everything is following internal IAM standards/policies.
- Verifying that individuals have approval to obtain access to requested assets (Apps, Folders & Shares).
- Opening tickets for all activities in ServiceNow & assigning tasks to different support teams.
- Maintaining privileged accounts using Privileged Access Management (PAM) tools such as CyberArk.
- Implementing security policies and access controls within IIQ to ensure compliance and assisting in audits by providing evidence of access controls.
- Onboarding and managing user accounts using Sailpoint.
- Using Avesksa tool for application attestation purposes to make sure user’s application access & role.
- Creating applications profiles in Citrix XenApp environment for End Users with coordination of Linux/Unix, Wintel, and Database teams.
- Managing user accounts and application access using Sailpoint.
- Maintaining, analyzing, and troubleshooting computer systems, hardware, and computer peripherals.
- Keep up to date record of Files, Folders and AD groups in DatAdvantage.
- Creating shared folders in different domains with best practice of DFS. (Distributed Folder System)
- Create Service A/Cs & collect A/Cs related right and complete info to update CyberArk.
- Contribute assigned Projects & completed them as per service level agreement (SLA), i.e. Interactive/Non-interactive service Account, Unstructured Data clean-up.
- Managing, maintaining, and supporting the CyberArk environment. This includes supporting users of the platform, on-boarding new accounts, and identifying enhancements to continue to manage privileged accounts.
- Coordinating with all levels of program resources (managers, vendor, test analysts, project managers and business SME's).
Education
Master of Business Administration - HRIS
University of Karachi
Karachi12.2022
Skills
- Analytical Thinking
- MS Excel
- Team Collaboration and Leadership
- Documentation And Reporting
- SQL and Databases
- System Analysis
- Audit Support
- Account Reconciliation
- Technical Support
- Privileged Access Management
- Document configuration item changes in a configuration management database (CMDB)
- Team Management / Meetings Updates
Languages
English
Professional Working
Urdu
Native or Bilingual
Hindi
Full Professional
Timeline
IAM Analyst
Rogue Transportation
03.2022 - Current
Master of Business Administration - HRIS
University of Karachi
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