Syed Hasan
Cambridge,ON
Overview
15
15
years of professional experience
Work History
Pharmacy Manager
Rx Drug Mart
Englehart, Canada
10.2021 - 07.2024
- Promoted health education programs within the community through public speaking engagements at local schools or businesses.
- Managed changes in integrated healthcare delivery systems and technological innovations while keeping a focus on the quality of care.
- Managed weekly schedules and requests for leave.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Mitigated regulatory risks by coordinating audits to comply with protocols.
- Maintained records management system to process personnel information and produce reports.
- Advised patients on potential drug interactions and side effects, proper dose timing, and medication storage.
- Reviewed prescriptions for accuracy before filling, to ensure patient safety.
- Recruited, hired, and trained new medical and facility staff.
- Improved organization and supply management policies for medicines and materials.
- Maintained awareness of government regulations, health insurance changes, and financing options.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Checked accuracy and productivity in the performance of operational activities to maintain an active pace of pharmacy.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Administered fiscal operations for accounting, budget planning, authorizing expenditures, and coordinating reporting.
- Participated in continuing education courses to remain up-to-date on developments in the field of pharmacy practice.
- Compiled monthly reports on sales figures, inventory levels, customer satisfaction scores, and other metrics, as required by management.
- Communicated with patients with compassion while keeping medical information private.
- Served as a liaison between pharmacists, physicians, insurance companies, and other healthcare providers involved in patient care decisions.
- Monitored regulatory changes affecting the practice of pharmacy and updated staff accordingly.
- Administered vaccines to immunize patients against communicable diseases.
- Provided training sessions for new staff members on proper handling techniques for medications and equipment use.
- Conducted quarterly reviews of employees' performance against established goals.
- Assisted in professionally resolving conflicts between staff members.
- Resolved customer inquiries concerning their prescriptions, insurance coverage, pricing, or other related issues.
- Developed medical programs that promoted community health and research.
- Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Pharmacy Manager
Rx Drug Mart
High Prairie, Canada
01.2018 - 09.2021
- Practiced Patient care at best
- Managed workflow in the pharmacy
- Developed good professional relations with patients to ensure retaining customers
- Optimized pharmacy procedures to increase business
- Determine areas that need improvement within the pharmacy
- Review prescriptions to ensure accuracy
- Keep pharmacy records neat and organized
- Emphasis on creating efficient workflow
- Assist staff in accuracy and efficacy
- Increased prescription count by 80%
- Increased Clinical pharmacy services revenue by 250%
- Execution of company’s policies and patient care programs
- Special focus on pharmacy clinical services
Pharmacy Manager
Loblaw Pharmacy
Rocky Mountain House, Canada
01.2010 - 01.2016
Education
Master of Business Administration -
University of Windsor
ON01.2008
Bachelor of Pharmacy -
University of Karachi
01.1992
ADAPT Course of Patient Care -
Cannabis Certification course -
Smoking Cessation course -
Skills
- Performance metrics
- Coaching and Guidance
- Understanding Regulatory Frameworks
- Patient Care Management
- Workflow optimization
- Team Leadership
- Claims Processing Proficiency
- Interdisciplinary Collaboration
References
Make available when required
Phone
cell, 1-403-714-7796
References
References available upon request.
Timeline
Pharmacy Manager
Rx Drug Mart
10.2021 - 07.2024
Pharmacy Manager
Rx Drug Mart
01.2018 - 09.2021
Pharmacy Manager
Loblaw Pharmacy
01.2010 - 01.2016
Master of Business Administration -
University of Windsor
Bachelor of Pharmacy -
University of Karachi