SYED HAMIM
Ottawa
Summary
Dynamic Senior Business Analyst with over 17 years of expertise in the Banking and Financial Services industry, specializing in leveraging innovative technology solutions to drive business growth and enhance operational efficiency. Supporting pre-sales team on on frequent interval to respond, successfully demonstrating MAMBU solutions to executive-level clients, resulted in acquisition.
Proficient in banking solutions, Agile methodologies, and the Software Development Life Cycle, with a proven track record of effectively managing end-to-end project requirements. Adept at fostering collaboration among cross-functional teams to ensure alignment with strategic objectives and deliver impactful results. Committed to continuous improvement and staying ahead of industry trends to optimize business processes and maximize value.
Overview
23
23
years of professional experience
1
1
Certificate
Work History
Senior Business Analyst
Persistent Systems
03.2021 - Current
- Managing the maintenance support team for 37 plus credit unions
- Managing and documenting project requirements from inception to release, ensuring alignment with business objectives and stakeholder expectations.
- Applying comprehensive knowledge and expertise in Digital onbaording, Deposit Accounts, Term Accounts, Credit Banking, Loan origination, Loan management, Credit underwriting, Mortgage, Cheque clearing, credit bureau reporting, GL Accounting and Pricing to contribute valuable insights to projects.
- Utilizing project management tools such as MS Project for effective planning and scheduling.
- Organizing and facilitating joint Application Development (JAD) sessions to gather requirements at various stages.
- Analyzing business problems, identify solutions, and collaborate with cross-functional teams to meet business requirements, create prototypes, and optimize workflows.
- Creating clear and detailed Business Requirement Documents, User Requirement Specifications, Functional Requirement Specifications, and data Flow Diagrams to guide project implementation.
- Assisting the QA team by developing comprehensive Test Scripts, Test Cases, and Test Plans for thorough User Acceptance testing.
VP
AVH
09.2018 - 03.2020
- Drove strategic business analysis initiatives to align with organizational goals and objectives, ensuring effective decision-making and business growth.
- Fostered collaboration between business units and cross-functional teams, ensuring seamless communication and understanding of business needs.
- Developed and implemented key performance metrics to assess the effectiveness and efficiency of business analysis processes, facilitating continuous improvement.
- Managed relationships with key stakeholders, ensuring their needs are understood and integrated into business analysis processes.
- Led initiatives to innovate and enhance business analysis processes, leveraging emerging technologies and industry best practices.
Business Analyst
Marc Soft, Malaysia
10.2016 - 12.2016
- Conducted Business Requirements Gathering sessions in the form of questionnaires and business scenarios with the end users and subject matter experts (SME).
- Analyzed and documented the business requirements, meeting minutes, responses to questionnaires and got approval of the documents from the client in the form of sign off.
- Developed various use cases, workflow, screen mock-ups, and conversion requirements.
- Conducted Business Requirements Gathering sessions in the form of questionnaires and business scenarios.
- Conducted risk engineering to derive and execute action plans on time.
- Responsible for performing Functional, Integration, Performance Testing and End to End testing. Involved in quality assurance phase planning, coordination an implementation of QA strategy for overall project.
- Performed user acceptance testing (UAT) to validate user requirements and expectation.
- Monitored project status to ensure progress toward completion, required procedural steps are completed fully and timely, participants are informed of progress.
Business Analyst
Sysarc Infomatix, Chennai India
05.2016 - 08.2016
- Jana Small Finance Bank Limited (Jana Small Finance Bank) is one of the leading Small Finance Banks of India in terms of assets under management
- Implementation of Loan Origination System as Lend Perfect for Retail Lending Products Responsibilities:
- Responsible for scoping the business requirements and developing technical solutions.
- Involved in developing the implementation approach and managing the impact on all business areas.
- Responsible for all aspects of the project from business analysis to plan management, stakeholder engagement and risk management.
- Strategic analysis undertaken and delivered to inform, manage, and drive stakeholder expectations.
- Analysis for a web-based adaptable workflow system for use across the business to streamline endorsement procedure for administrative processes, Operational Process Flow Reviews
Management Representative
MHT
01.2013 - 12.2014
Consultant – IT
Quinnox Consultancy Services
06.2011 - 05.2012
- Translate stakeholder requirements into different tangible deliverables such as functional specifications, user cases, and workflow/process diagrams.
- Engage client to gather software requirements/business rules, and ensure alignment with development teams
- Identify and reconcile errors in client data to ensure accurate business requirements.
- Draft and maintain business requirements and align them with functional and technical requirements.
- Facilitate weekly meetings with clients to document requirements and explore potential solutions.
- Participate in Test execution and creation (SIT& UAT)
- Participated in Release Management task including documentation reviews, Support development & testing team during development
Barclays Bank PLC
08.2007 - 09.2010
- Growth Path:
- Aug’07 – Nov’08: Credit Underwriter – Loans, Mortgage:
- Dec’08 – Sep’09: UAE Supervisor – Cash Management – Cheque Clearing
- Oct’09 – Sep’10: UAE Team Manager – Credit Operations & IT
Team Leader
Impetus
01.2003 - 06.2007
- Growth Path:
- Jan’03- Aug’06: Process Executive to Team Leader- Mortgage Underwriting
Education
B.Sc. - Computer Science
MS University
Tirunelveli, TN01.2002
Skills
- Business Analysis
- Client Management
- Requirements Gathering
- Project Management
- Process Improvement
- Strategic Business Planning
- Transition Management
- Team Management
Accomplishments
I am proud to support League Data in one of the largest core banking transformations in Canadian credit union history.So far, 33 Atlantic credit unions have successfully gone live on Mambu, with just four more to go. Together we are completing in just over a year what typically takes several years for a single institution.
This is more than a technology upgrade. It is a shift toward greater agility, scalability and digital innovation that helps credit unions better serve their members today and into the future.
Client Acquisition: MAMBU Core Banking
Persistent Systems: MAMBU implementation Partner
- Monument and Hodge Bank in UK
- League Data: 30+ Credit Union , and still in the process of acquiring more CU's
- Capitalflow : Ireland
- Have been as an SME for Various presentation across Europe, America and North Americas
Loan Origination System - Implementation
- Transact Strategy Manager (Experian-Retail Lending-Barclays UAE)
- BBMS (Mortgage-Barclays UAE), BPLS (Loans-Barclays UAE),
- Transact Strategy Manager (Experian-SME loans-Barclays UK).,
- Lend Perfect - LOS - JFS - India
Languages
English
Full Professional
Tamil
Native or Bilingual
Certification
MAMBU - Integration Consultant
MAMBU - Solution Consultant
Timeline
Senior Business Analyst
Persistent Systems
03.2021 - Current
VP
AVH
09.2018 - 03.2020
Business Analyst
Marc Soft, Malaysia
10.2016 - 12.2016
Business Analyst
Sysarc Infomatix, Chennai India
05.2016 - 08.2016
Management Representative
MHT
01.2013 - 12.2014
Consultant – IT
Quinnox Consultancy Services
06.2011 - 05.2012
Barclays Bank PLC
08.2007 - 09.2010
Team Leader
Impetus
01.2003 - 06.2007
B.Sc. - Computer Science
MS University