Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Syed Gardazi

Calgary,NE

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

13
13
years of professional experience

Work History

Driver

Uber
Calgary, AB
12.2021 - Current
  • Responsible for picking up customers
  • Drive customers to their destination in safely manners
  • Maintaining the vehicle

Field Expert

Enjoy Technologies
Calgary, AB
02.2021 - 08.2021
  • Responsible for providing support to customers
  • Responsible to set up accounts for customers
  • Walk customers through their accounts and help them with promotions
  • Answer their queries regarding their cell phones and cellular service

Owner Operator

Allied Limousine
Calgary, AB
01.2018 - 11.2020
  • Responsible for providing support to customers
  • Responsible to process payments
  • Driving clients in professional manners

Cashier

Park 2 Go
, AB
05.2017 - 01.2018
  • Responsible for providing support to customers
  • Processing payments
  • Responsible to maintain daily reports
  • Responsible to check inventory on daily basis

Sales Representative

Voysus Group
, ON
08.2016 - 03.2017
  • Booking and scheduling appointments for the services
  • Managing and reporting customers accounts
  • Understanding and addressing needs and concerns of customers
  • Selling products and recommending solutions
  • Negotiating sales and explain competitors pricing

Guest Service Attendant

Petro-Canada
Calgary, AB
12.2015 - 07.2016
  • Greeting Customers in store
  • Process Payments
  • Placing orders and maintaining inventory

Site Engineer

National Rural Support Programme
Kotli, AJK, Pakistan
03.2014 - 09.2015
  • Supervised and monitored project subcontractors and labor force.
  • Managed use of materials and equipment to prevent property loss and support availability.
  • Coordinated with other engineers and construction professionals to manage various stages of construction projects.
  • Reviewed construction activities for compliance with health and safety requirements.
  • Wrote technical reports documenting project progress and specifications.

Site Engineer

RRCC
Kabul, Afghanistan
02.2010 - 01.2014
  • Supervised and monitored project subcontractors and labor force.
  • Managed use of materials and equipment to prevent property loss and support availability.
  • Coordinated with other engineers and construction professionals to manage various stages of construction projects.
  • Reviewed construction activities for compliance with health and safety requirements.
  • Wrote technical reports documenting project progress and specifications.
  • Monitored third-party contractor progress to maintain project continuity and support timely project completion.
  • Completed site surveys, marked locations and oversaw construction of various projects.

Education

Diploma of Associate Engineering - Civil Graduated

KRL Institute of Technology
01.2009

Skills

  • Customer Service
  • Friendly and Outgoing
  • Proofreading
  • Microsoft Office Suite
  • Lead Generation
  • Time Management
  • Verbal and Written Communication
  • Team Building
  • Relationship Building
  • Conflict Resolution
  • Microsoft PowerPoint
  • Call Management
  • Adaptive Team Player

References

References available on Request

Timeline

Driver

Uber
12.2021 - Current

Field Expert

Enjoy Technologies
02.2021 - 08.2021

Owner Operator

Allied Limousine
01.2018 - 11.2020

Cashier

Park 2 Go
05.2017 - 01.2018

Sales Representative

Voysus Group
08.2016 - 03.2017

Guest Service Attendant

Petro-Canada
12.2015 - 07.2016

Site Engineer

National Rural Support Programme
03.2014 - 09.2015

Site Engineer

RRCC
02.2010 - 01.2014

Diploma of Associate Engineering - Civil Graduated

KRL Institute of Technology

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Syed Gardazi