Syed Amin Shah
NORTH YORK,ON
Summary
Delivery driver and fleet supervisor with a strong record in managing light vehicle operations. Achieved a 99% delivery accuracy rate along with customer satisfaction while overseeing fleet efficiency improvements, directly enhancing customer satisfaction and operational performance.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Delivery Driver
Grocery Delivery Driver
Toronto, Canada
01.2024 - Current
- Delivering parcels and groceries across the Greater Toronto Area, averaging 50+ deliveries per shift with 98% on-time delivery.
- Collaborated with store staff to ensure timely order fulfillment and inventory management.
- Ensured customer satisfaction through reliable service, achieving a 95% customer rating.
- Proficient in using mobile apps for order management and optimizing delivery routes.
Delivery Driver
Amazon
Dubai, UAE
03.2020 - 12.2022
- Successfully delivered over 150 packages daily, maintaining a 99% delivery accuracy rate.
- Collaborated with dispatch teams to ensure timely deliveries, reducing delays and improving customer satisfaction.
- Followed strict safety guidelines and handled packages with care, minimizing complaints.
Fleet Supervisor
Poloto Steel Engineering
Sharjah, UAE
01.2015 - 02.2020
- Supervised a fleet of 15+ vehicles responsible for employee transportation services, ensuring safe and timely pick-and-drop operations.
- Managed scheduling, maintenance, and vehicle performance, leading to a 20% improvement in overall fleet efficiency.
- Trained and managed a team of drivers, ensuring adherence to company safety protocols and performance standards.
Driver
Poloto Steel Engineering
Sharjah, UAE
01.2009 - 01.2015
- Provided consistent and reliable pick-and-drop services for company personnel and materials.
- Delivered materials to construction sites on time, contributing to efficient project timelines.
- Regularly maintained vehicles to ensure peak performance, reducing breakdown incidents by 15%.
Education
High School Diploma -
Working Folks Grammar School
Pakistan01-2007
Skills
- Fleet supervision
- Team leadership
- Safe operation of light vehicles
- Route planning
- GPS navigation
- Knowledge of traffic laws
- Road safety practices
- Mobile delivery apps
- Customer service
- Problem-solving
Certification
- Ontario Class G Driver’s License
- Former UAE Light Vehicle Driver’s License
Timeline
Delivery Driver
Grocery Delivery Driver
01.2024 - Current
Delivery Driver
Amazon
03.2020 - 12.2022
Fleet Supervisor
Poloto Steel Engineering
01.2015 - 02.2020
Driver
Poloto Steel Engineering
01.2009 - 01.2015
High School Diploma -
Working Folks Grammar School