Syed Abdur Rahman
Dartmouth,NS
Summary
Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Leader
Dollarama
01.2022 - 08.2022
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Conducted training and mentored team members to promote productivity, accuracy, and commitment to friendly service.
- Mentored and guided employees to foster proper completion of assigned duties.
- Assisted in recruitment of new team members, hiring highest qualified to build team of top performers.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Cap 2 Associate
Walmart Canada Crop
11.2021 - 12.2021
- Maintained merchandise presentation by removing damaged goods, stocking, and rotating merchandise and signing and pricing merchandise.
- Verified inventory computations by comparing to physical counts of stock, efficiently investigating discrepancies and adjusting errors.
- Collected and properly disposed of bundle ties and other packing materials for safety.
- Partnered with store team to enforce loss prevention and safety awareness policies.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
Education
Post Baccalaurate Diploma - Supply Chain Management
Cape Breton University
Sydney, NS04.2023
BBA - Business Administration
University of Mysore
Mysore, Karnataka05.2019
Skills
- Team Assessment
- Work Planning and Prioritization
- Leading Employees
- Coaching and Mentoring
- Issue Resolution
- Overseeing Daily Activities
- Troubleshoot Service Issues
- Teamwork and Collaboration
- Staff Training
Certification
- SAP Training - May to June 2023
- NetSuite Functional - June to August 2023
- Zendesk training - May 2023
- Sales Training - June to July 2022
- SaaaS Training - May 2023
Timeline
Team Leader
Dollarama
01.2022 - 08.2022
Cap 2 Associate
Walmart Canada Crop
11.2021 - 12.2021
Post Baccalaurate Diploma - Supply Chain Management
Cape Breton University
BBA - Business Administration
University of Mysore
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