Summary
Work History
Education
Skills
Timeline
Overview
Generic

Sydni Johnson

Grande Prairie,AB

Summary

Knowledgeable and professional Receptionist skilled in administrative support and customer service. Bringing ample experience managing fast-paced, front desk operations. Strong planning, problem solving and communication skills. Self motivated, dedicated and eager to learn.

Work History

Customer Service /Beauty Consultant

Modern Beauty
Grande Prairie, AB
09.2021 - 08.2022
  • provided long lasting first impression to new and existing costumers.
  • Identified client needs and recommended products based on preferences and requirements.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • processed online payments or via phone orders
  • Met sales goals.
  • Answered phones on a multi-line telephone system
  • Directed emails and respond professionally
  • Maintained files in correct format
  • did all duties, warehouse transfers, cleanliness of store, all opening and closing duties, and bank deposits.
  • key holder
  • solved customer complaints

Administrative Receptionist

A2D Autobody
Kelowna, BC
09.2019 - 08.2021
  • Answered and directed incoming calls using multi-line telephone system.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Assisted [Number] visitors per [Timeframe] by directing to appropriate personnel and answering average of [Number] calls and emails daily.

Salon Assistant

Untouchables In Hair
Kelowna, BC
11.2017 - 12.2019
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Shampooed, conditioned and rinsed clients' hair.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Blow-dried, flat ironed, curled and styled clients' hair.
  • Washed, colored, cut and styled hair for high volume of clients daily.

Helper

Shuswap Falls RV Resort
Shuswap Falls, BC
07.2017 - 09.2018
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Maintained professional tone at all times, including during peak rush hours.
  • Kept bathrooms in clean, functional condition by scrubbing stalls, cleaning toilets and tidying storage shelves.
  • Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.

Education

High School Diploma -

Rutland Senior Secondary School
Kelowna, BC
01.2020

Hairstylist Certificate -

Mount Boucherie Hairdressing Academy
West Kelowna, BC
06.2018

Skills

  • Organization and efficiency
  • Meticulous and organized
  • Recordkeeping and bookkeeping
  • Work ethic
  • Leadership
  • Conflict resolution
  • Written and oral communication skills
  • Excellent communication skills
  • Customer- and service-oriented

Timeline

Customer Service /Beauty Consultant

Modern Beauty
09.2021 - 08.2022

Administrative Receptionist

A2D Autobody
09.2019 - 08.2021

Salon Assistant

Untouchables In Hair
11.2017 - 12.2019

Helper

Shuswap Falls RV Resort
07.2017 - 09.2018

High School Diploma -

Rutland Senior Secondary School

Hairstylist Certificate -

Mount Boucherie Hairdressing Academy

Overview

6
6
years of professional experience

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Sydni Johnson