Summary
Overview
Work History
Education
Skills
References
Hobbies and Interests
Volunteer Experience
Accomplishmentscertificatesawards
Timeline
Generic

Sydney Pereira

Etobicoke,Canada

Summary

Dynamic and results-oriented professional with extensive experience in customer service and leadership roles, notably at Costco. Excelled in training new employees, enhancing customer satisfaction, and streamlining operations. Proficient in Microsoft Office and social media platforms, demonstrating a blend of technical and interpersonal skills to drive organizational success.

Overview

7
7
years of professional experience

Work History

Customer Service/Cashier Assistant (Front End)

Costco
- Current
  • Oversaw the training of new employees on register transactions and inventory processes
  • Provide individualized attention to every customer efficiently
  • Address and follow-up on customer enquiries
  • Maintain the register, including efficiently processing transactions, assisting customers, and maintaining a clean and organized checkout area
  • Perform clean-up, cart retrieval, merchandise restocking and runs for items as directed, including inventory

Personal Support Worker

01.2022 - 01.2023
  • Provided personal support assistance to client with Down syndrome, including assistance with virtual platforms, interview and job coaching and other personal assistance as required

Server/Lead Runner/Host

St. George's Golf and Country Club
Etobicoke
06.2018 - 09.2022
  • Professionally welcomed guests and members with personable attitude
  • Provided exceptional service and hosted both indoor and outdoor special events
  • As Lead Runner oversaw the training of other servers/runners

Education

Bachelor of Arts - Social & Applied Human Sciences, Concentration in Psychology

University of Guelph
01-2025

High School Diploma - Summa Cum Laude Honours, Ontario Scholar

Richview Collegiate Institute
01.2021

Skills

  • Customer service
  • Leadership
  • Coaching
  • Team Player
  • Punctual
  • Reliable
  • Proficient in Word
  • Proficient in Excel
  • Proficient in PowerPoint
  • Proficient in all Social Media Platforms

References

Available upon request.

Hobbies and Interests

  • Travel
  • Volunteering and working with children and young adults with special needs
  • Fitness and Wellness
  • Ten years of competitive synchronized swimming
  • All genres of music

Volunteer Experience

  • Campaign Canvasser, MS Society of Canada, Raised over $3,500 in funds for organization through neighbourhood Spring and Fall canvassing campaigns.
  • Swim Instructor, ISwim Aquatics, Etobicoke & Mississauga, Provided one-on-one private lessons for young children in a fun and interactive environment and communicated each student's progress and gave constructive feedback.
  • Assistant Volunteer Coach, Special Olympics Ontario, Etobicoke Stingers Basketball, Coaching young children and young adults with Down syndrome and other developmental challenges.
  • Volunteer Coordinator, Caring Network for Challenged Kids, Mississauga, Oversaw the annual Christmas/Festive party for over 100 members with Down syndrome and other developmental challenges and their families, including securing and negotiating cost with the venue and other vendors.

Accomplishmentscertificatesawards

  • Smart Serve Certification, 01/01/24
  • CPR-B & AED First Aid
  • Academic Outstanding Achievement Awards, 2015, 2016, 2017
  • Leader in Clothing and Me to We Campaigns, 2016, 2017

Timeline

Personal Support Worker

01.2022 - 01.2023

Server/Lead Runner/Host

St. George's Golf and Country Club
06.2018 - 09.2022

Customer Service/Cashier Assistant (Front End)

Costco
- Current

Bachelor of Arts - Social & Applied Human Sciences, Concentration in Psychology

University of Guelph

High School Diploma - Summa Cum Laude Honours, Ontario Scholar

Richview Collegiate Institute
Sydney Pereira