Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sydney Thompson

Barrie,Ontario

Summary

Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty. Have worked with vulnerable individuals of various demographics and am able to create strong interpersonal relationships while maintaining professionalism.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

TJX Companies
10.2021 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.

Program Administrator

Karis Disability Services
05.2023 - 08.2024

My employment with this organization was during the summer of 2023 and 2024, in which I held the same position each year from May-August.

  • Developed and maintained a comprehensive database of program participants, helping to track progress and ensure appropriate follow-up actions were taken as needed.
  • Collaborated with external partners such as vendors or consultants as needed to execute projects efficiently within specified timelines successfully.
  • Maintained confidentiality regarding vulnerable individuals

Student Note Taker

Paul Menton Center for Students With Disabilities
09.2022 - 04.2023
  • Streamlined note-sharing processes by utilizing digital platforms for easy access and distribution among fellow students.
  • Assisted in increasing overall class performance by creating comprehensive study guides based on collected notes.
  • Supported students with learning difficulties by providing them with clear, concise, and organized notes for effective studying.

Student Mentor

St. Joan Of Arc Catholic High School
08.2020 - 06.2022
  • Established strong relationships with students, building trust and open communication channels for ongoing support.
  • Assisted in the development of effective study habits, leading to increased test scores and higher grades.
  • Connected struggling students with appropriate accommodations or support services when necessary for optimal learning outcomes.

Assistant Coach

Barrie Trojan Swim Club
09.2018 - 12.2018
  • Developed strong relationship with youth athletes to assist in reaching goals, build trust and rapport.
  • Assisted head coach in evaluating athletic performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
  • Assisted in creating and executing practice plans for athletes to help reach highest potential.

Education

Bachelor of Arts - Health Psychology

Carleton University
Ottawa, ON
06-2026

High School Diploma -

St Joan of Arc Catholic High School
Barrie, ON
06-2022

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Teamwork and collaboration
  • Relationship building
  • Interpersonal and written communication
  • Organizational leadership
  • Deescalation
  • Child development
  • Attention to detail
  • Critical thinking

Certification

  • Applied Suicide Intervention Training - 2023

Timeline

Program Administrator

Karis Disability Services
05.2023 - 08.2024

Student Note Taker

Paul Menton Center for Students With Disabilities
09.2022 - 04.2023

Retail Sales Associate

TJX Companies
10.2021 - Current

Student Mentor

St. Joan Of Arc Catholic High School
08.2020 - 06.2022

Assistant Coach

Barrie Trojan Swim Club
09.2018 - 12.2018

Bachelor of Arts - Health Psychology

Carleton University

High School Diploma -

St Joan of Arc Catholic High School
Sydney Thompson