SYDNEY THIBODEAUX
Ione
Summary
Reliable and personable professional with experience in front desk administration, customer service, and client care. Skilled in appointment scheduling, administrative support, and office coordination. Experienced in creating a welcoming environment, maintaining organization, and providing excellent support to both clients and team members. Committed to efficiency, professionalism, and delivering high-quality service in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Dental Assistant / Receptionist
MACT Health Board
02.2022 - 03.2024
- Managed front desk operations, scheduled appointments, and handled patient inquiries
- Processed insurance verifications, maintained patient records, and ensured HIPAA compliance
- Assisted in dental procedures, sterilization, and patient care, providing a seamless experience
Boutique Sales Associate
Main Street Mercantile
07.2020 - 06.2021
- Provided personalized customer service, assisting clients with product selection
- Managed transactions, inventory, and merchandising
Customer Service Associate
Walgreens
07.2020 - 12.2020
- Assisted customers with inquiries and purchases, ensuring a positive experience
- Maintained store organization and restocked inventory as needed
Education
Esthetics Program -
Paul Mitchell Modesto
09.2024
High School Diploma -
Amador High School
06.2021
Skills
- Front Desk Operations & Reception
- Appointment Scheduling & Calendar Management
- Customer Service & Client Relations
- Phone & Email Communication
- Data Entry & Record-Keeping
- Insurance Verification & Billing
- Time Management & Multitasking
- POS & Office Software Proficiency
- HIPAA Compliance & Confidentiality
- Problem-Solving & Conflict Resolution
Education Certifications
- Paul Mitchell Modesto, Esthetics Program, 09/01/24
- Amador High School, High School Diploma, 06/01/21
Timeline
Dental Assistant / Receptionist
MACT Health Board
02.2022 - 03.2024
Boutique Sales Associate
Main Street Mercantile
07.2020 - 06.2021
Customer Service Associate
Walgreens
07.2020 - 12.2020
Esthetics Program -
Paul Mitchell Modesto
High School Diploma -
Amador High School
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