Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Sydney Schiller

San Mateo,CA

Summary

Seasoned Operations Manager and talented leader with 3 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity, bringing a solid understanding of industry trends, excellent communication skills, and talent for spotting areas needing improvement and implementing changes with a strategic approach. I'm a forward-thinking team leader skilled at efficiently operating departments to meet objectives, with a successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

9
9
years of professional experience

Work History

Operations Manager

CVS
02.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to deliver goods and services in a timely and accurate manner.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.

Teacher's Assistant

Boys and Girls Club
San Mateo, California
01.2016 - 01.2018
  • Supported classroom maintenance and upkeep, organizing books, and materials.
  • Supported classroom activities, tutoring, and reviewing work.
  • Maintained safety and security by overseeing students in recess environments.
  • Tutored struggling students individually and in small groups to reinforce learning concepts.
  • Copied, organized and distributed classroom assignments or other paperwork.
  • Mentored and tutored individual students needing additional help.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Worked well in a team setting, providing support and guidance.

Education

Associate of Arts - Studio Arts

College of San Mateo
San Mateo, CA
05-2025

High School Diploma -

DTech High School
Foster City, CA
05-2021

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Operations monitoring
  • Decision-making
  • Digital illustration
  • Teamwork and cooperation
  • Photo editing
  • Photography
  • Art history knowledge
  • Sculpture creation

Languages

English
Native or Bilingual

Timeline

Operations Manager

CVS
02.2022 - Current

Teacher's Assistant

Boys and Girls Club
01.2016 - 01.2018

Associate of Arts - Studio Arts

College of San Mateo

High School Diploma -

DTech High School

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Sydney Schiller