Sydney Ryan
Toronto,Ontario
Summary
Experienced with managing front desk operations and providing excellent customer service. Utilizes strong communication and organizational skills to ensure welcoming and efficient environment. Knowledge of administrative tasks and problem-solving in dynamic setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Lifeguard & Camp Counsellor
Pugwash Camp
06.2024 - 08.2024
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring oceanfront area and enforcing rules.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Front Desk Assistant
Olympian Swim School
09.2022 - 06.2024
- Promptly answered approximately 30 customer telephone calls a day and appropriately handled needs of customers.
- Maintained professional and welcoming front desk area, setting a positive first impression for guests.
- Facilitated smooth operations during peak times with effective multitasking skills, managing multiple guest interactions simultaneously.
Lead Swim Instructor
Olympian Swim School
04.2022 - 07.2023
- Managed pool facilities efficiently, scheduling maintenance as needed while minimizing disruptions to programmed activities.
- Refined teaching skills through ongoing professional development opportunities such as workshops, conferences, and industry certifications.
- Organized special events such as swim meets, fundraisers, and award ceremonies, boosting community involvement and fostering positive relationships among team members.
Air Cadet Sergeant
Royal Canadian Air Cadets
09.2019 - 06.2021
- Assisted in training exercises to develop leadership and teamwork skills.
- Participated in community service activities to promote civic responsibility.
- Supported approximately 60 fellow cadets in understanding navigation techniques.
- Developed communication skills with group presentations and briefings.
Patient Services Assistant (Volunteer)
Providence Healthcare & Rehabilitation Center
09.2019 - 03.2020
- Assisted in maintaining a clean and welcoming environment for patients, ensuring optimal comfort during their visits.
- Managed inventory levels of office supplies, preventing stock-outs or over ordering through regular review and ordering as needed.
- Assisted in the implementation of a new appointment reminder system, reducing no-show appointments and improving overall clinic efficiency.
Education
Bachelor of Arts - Sociology
University of Toronto
Toronto, ON06-2027
Skills
- Strong communicator
- Effective problem-solver
- CPR and AED training
- Leadership qualities
Languages
French
Professional Working
Certification
- CPR/AED Certification
- National Lifeguard Certification
Timeline
Lifeguard & Camp Counsellor
Pugwash Camp
06.2024 - 08.2024
Front Desk Assistant
Olympian Swim School
09.2022 - 06.2024
Lead Swim Instructor
Olympian Swim School
04.2022 - 07.2023
Air Cadet Sergeant
Royal Canadian Air Cadets
09.2019 - 06.2021
Patient Services Assistant (Volunteer)
Providence Healthcare & Rehabilitation Center
09.2019 - 03.2020
Bachelor of Arts - Sociology
University of Toronto
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